stevekor

Q: Apple TV 5.1.1 Update

Apparently this update was just released today (haven't checked my ATV3 to verify). Has anyone tried it yet to see if it fixed previous problems?

Apple TV (3rd generation), iOS 5.1

Posted on Nov 29, 2012 12:52 PM

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Q: Apple TV 5.1.1 Update

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  • by maliker,

    maliker maliker Dec 1, 2012 6:47 AM in response to stevekor
    Level 1 (4 points)
    Dec 1, 2012 6:47 AM in response to stevekor

    yes wifi works for me

  • by Zeina29,

    Zeina29 Zeina29 Dec 1, 2012 7:50 AM in response to stevekor
    Level 1 (0 points)
    Dec 1, 2012 7:50 AM in response to stevekor

    Just wanted to confirm: update fixed photo stream issue. Update failed over LAN for whatever reason. iTunes 11 restore failed stated "device cannot be found". Was able to update over wifi. Go figure?

  • by xgentryx,

    xgentryx xgentryx Dec 1, 2012 8:59 AM in response to Zeina29
    Level 1 (10 points)
    Dec 1, 2012 8:59 AM in response to Zeina29

    I got that "device cannot be found" error on iTunes 11 as well.   I found that using iTunes 10.7 I still had installed under Windows 8 Parallels VM worked without an issue.

  • by Samuel Macomber,

    Samuel Macomber Samuel Macomber Dec 1, 2012 4:02 PM in response to stevekor
    Level 1 (35 points)
    iPhone
    Dec 1, 2012 4:02 PM in response to stevekor

    Ok, so no update if you only have Ethernet?!  Oh well, guess I'll just have to wait for 5.1.2 update...

  • by SimonMooseman,

    SimonMooseman SimonMooseman Dec 1, 2012 7:30 PM in response to Samuel Macomber
    Level 1 (0 points)
    Dec 1, 2012 7:30 PM in response to Samuel Macomber

    my apple tv is now randomly dropping the wi-fi connection since updating to 5.1.1 and installing itunes 11 on my macbook pro. Streaming a film via airplay, never have had one drop out issue in the past, now I can't go more than 10 minutes without needing to re-boot apple tv...gotta learn not to apply updates right away from apple anymore, quality control has seemingly gone out the window.   (Black screen of death on retina macbook, horrible battery life on iphone 5 and now apple tv...sigh)

  • by Guidogo,

    Guidogo Guidogo Dec 2, 2012 10:19 AM in response to stevekor
    Level 1 (0 points)
    Dec 2, 2012 10:19 AM in response to stevekor

    I just updated my Atv2 and it's stuck now in recovery mode. I'm trying to reset it but with iTunes 11 seems impossible (the device cannot be found ERROR), nevertheless I can't install the prevoius version of iTunes 10.7 because a newer version (that is not working) of iTunes is already installed...

    Bad feeling...

  • by maliker,

    maliker maliker Dec 2, 2012 10:55 AM in response to stevekor
    Level 1 (4 points)
    Dec 2, 2012 10:55 AM in response to stevekor

    Why apple remove the Hebrew language in 5.1.1 version?

  • by louisnyc,

    louisnyc louisnyc Dec 2, 2012 9:35 PM in response to stevekor
    Level 1 (0 points)
    Dec 2, 2012 9:35 PM in response to stevekor

    After 7 failed attempts, including factory restore, I unplugged Ethernet cable, connected over wifi, and it worked. Can you believe the lack of pre-production testing at Apple?  Must be the same crew responsible for releasing their Maps.

  • by Craisy84 ,

    Craisy84 Craisy84 Dec 2, 2012 10:02 PM in response to SimonMooseman
    Level 1 (0 points)
    Dec 2, 2012 10:02 PM in response to SimonMooseman

    I have the same problem!

  • by Jester68_Italy,

    Jester68_Italy Jester68_Italy Dec 3, 2012 6:11 AM in response to stevekor
    Level 1 (0 points)
    Dec 3, 2012 6:11 AM in response to stevekor

    Updated ATV2 and ATV3 over Ethernet without problems

  • by Ira Wolf 81,

    Ira Wolf 81 Ira Wolf 81 Dec 3, 2012 6:41 AM in response to Ira Wolf 81
    Level 1 (50 points)
    Dec 3, 2012 6:41 AM in response to Ira Wolf 81

    Once I disconnected the cable, the download appeared to finish but failed to install.  I repeated the update via wifi two more times without success.  Only after disconnecting the power cable for a minute did the wifi update succeed.  With all said and done, I found no benefit to the update.

     

    Regards,

    Ira

  • by BocaBoy,

    BocaBoy BocaBoy Dec 11, 2012 8:02 AM in response to Ira Wolf 81
    Level 1 (34 points)
    Apple Music
    Dec 11, 2012 8:02 AM in response to Ira Wolf 81

    Like many people in this string, I too couldn't update my ATV3. I tried resetting, restoring, connecting to iTunes 11... nothing worked. After calling Apple Support 3 times, I finally got the correct answer from a supervisor who said to try the update using WiFi instead of Ethernet, and it updated perfectly.

     

    I simply can't understand how an update like this could have been released and this problem not uncovered by someone during the beta period. The number of entries in this string alone should be a hint that someone in the QA team isn't doing their job. At the very least this scenario should be added to their list of tests, and then the solution disseminated to the support staff that fields calls.

     

    I suppose alls well that ends well, but I expect more than this from Apple. I could have purchased a Roku and been treated badly. I didn't need to go to Apple for that!

  • by Tones,

    Tones Tones Dec 12, 2012 2:23 PM in response to Tones
    Level 1 (45 points)
    Dec 12, 2012 2:23 PM in response to Tones

    Update 5.1.1 completed last night. Fast and no issues, over wireless. No issues to speak of so far post upgrade. Hopefully Apple will be more careful in future with it's updates.

  • by RayLap,

    RayLap RayLap Dec 12, 2012 4:14 PM in response to stevekor
    Level 1 (0 points)
    Dec 12, 2012 4:14 PM in response to stevekor

    I'm having the same problem but was never connected to the ethernet by cable, the AppleTV is WiFi.  I've tried everything, unplugging, restoring and restarting.  Always comes out the same, "unsuccessful".  The strange thing is that the AppleTv lets me get into all its programs such as Podcasts, VIMEO, Movies, etc., but will not access Netflix and Youtube - it justs clocks away and returns to the main screen. I'm assuming the failed download is causing this.  How do I fix this??

  • by BocaBoy,

    BocaBoy BocaBoy Dec 13, 2012 3:43 AM in response to RayLap
    Level 1 (34 points)
    Apple Music
    Dec 13, 2012 3:43 AM in response to RayLap

    Have you tried connecting the ATV to your computer via a micro USB to see if it can be upgraded? If that doesn't work, you have no choice but to contact Apple Support.

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