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Soundtrack pro

2645 Views 13 Replies Latest reply: May 16, 2013 12:46 PM by Michael Hewett RSS
survivalman Calculating status...
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Oct 2, 2012 8:00 AM

I have just updated to mountain lion and for the first time since tried to use soundtrack pro and get this message,

NSRangeException

Cannot remove an observer <AudioFileEnvelopeTrackHeaderView 0x161313b0> for the key path "Meter Jack Order" from <NSUserDefaults 0x10b1eb0> because it is not registered as an observer.

It lets me quit or continue and runs normally but each time i open a track i get the same message even when saving

  • efreud Calculating status...
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    Nov 7, 2012 3:32 PM (in response to survivalman)

    I just installed Final Cut Studio on Mountain Lion and received the same error. Cant seem to find any information about it. FCP, DVDSP, and Compressor seem to work fine but now I cant get Soundtrack Pro to work. I have ran sofware updates and it also wont upgrade to 6.0.6.

  • BobbyG1973 Calculating status...
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    Nov 11, 2012 4:58 PM (in response to survivalman)

    I have this same problem.

  • Tom 4 Calculating status...
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    Nov 13, 2012 4:52 PM (in response to survivalman)

    I have just updated to mountain lion also and for the first time since tried to use soundtrack pro and get this message,

    "

    NSRangeException

    Cannot remove an observer <AudioFileEnvelopeTrackHeaderView 0x3847480> for the key path "Meter Jack Order" from <NSUserDefaults 0x3d81a60> because it is not registered as an observer."

     

    very frustrating..

    any solutions..

    cheers

    tom

  • SpiderKenny Calculating status...
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    Nov 17, 2012 5:13 AM (in response to survivalman)

    Yes - I am getting the same error.

    I suggest that all of us report this at bugreport.apple.com

  • Tom 4 Level 1 Level 1 (0 points)
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    Nov 17, 2012 5:16 AM (in response to SpiderKenny)

    Hi,

    I tried a re install of Soundtrackpro, did not change the warning, so I stoped using it for now, no time to stuff about, if i get stressed i'll use it on an old Lion OS boot drive i have.

    cheers

    tom.

  • matteos Calculating status...
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    Dec 11, 2012 10:10 AM (in response to survivalman)

    I have this same problem. Soundtrack Pro 2.

  • Fritz Green Calculating status...
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    Feb 20, 2013 6:38 AM (in response to survivalman)

    I have the exact same problem as well with Soundtrack Pro 2 after upgrade to Mountain Lion. Has anyone discovered a solution yet?

  • matteos Level 1 Level 1 (0 points)
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    Feb 20, 2013 7:04 AM (in response to Fritz Green)

    Nope, nobody seems to care. I liked STP. As it's discontinued I'm using Audacity for now, though I'd rather not. I'm hoping FCPX's audio editing is going to be good enough for what I need when I buy it in a few weeks time ...

  • Fritz Green Level 1 Level 1 (20 points)
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    Feb 20, 2013 7:14 AM (in response to survivalman)

    Actually, I may have just found a solution in another forum. I just tried it, and it seems to have worked.

     

    Restart your Mac in Safe Mode (holding down the Shift key during startup).

     

    Attempt to launch Soundtrack Pro.

     

    You'll get a dialog box indicating that the system does not offer full support due to lack of 64-bit processing and 0 VRAM. Click Quit.

     

    Restart the Mac again normally.

     

    Launch Soundtrack Pro.

     

    When I did this just now, I did not get the NSRangeException error. It appears at first glance that perhaps my preferences have been reset. Perhaps just trashing the preferences file(s) would work too, but this was easy.

  • matteos Level 1 Level 1 (0 points)
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    Feb 20, 2013 8:05 AM (in response to Fritz Green)

    Hi Fritz, I just tried your suggestion and it didn't work for me (I also tried just trashing the prefs). Could you point me toward that forum you were looking at please?

     

    I should add that I only get the error message when I open an Audio File (e.g. File>New>Audio File). It doesn't appear when I open the STP or if I'm just working in the multitrack window.

     

    I should also add that although I can keep working on a track after the message has appeared, STP will crash or stop working after not too long.

     

    Thanks,

     

    Matt

  • Fritz Green Level 1 Level 1 (20 points)
  • Fritz Green Level 1 Level 1 (20 points)
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    Feb 22, 2013 11:32 AM (in response to Fritz Green)

    Well, that solution only eliminated the error on launch. The error and subsequent crashes keep occuring when I try to apply filters or effects.

  • Michael Hewett Calculating status...
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    May 16, 2013 12:46 PM (in response to survivalman)

    I may have found the answer. I have just been deleting MacKeeper from my computer, and afterwards when I reopened Soundtrack it seemed to be OK. I've only just done this, so I'm still keeping my fingers crossed. for details on soundkeeper see  Do not install MacKeeper: Apple Support Communities

     

    Good Luck

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