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Q: I can't connect to wifi with iPhone5. Does anyone knows why? and what to do?

I can't connect to wifi with iPhone5. Does anyone knows why? and what to do?

 

Thank you.

iPhone 5, iOS 6

Posted on Sep 20, 2012 10:46 PM

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Q: I can't connect to wifi with iPhone5. Does anyone knows why? and what to do?

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  • by rusynr,

    rusynr rusynr Sep 30, 2012 2:29 PM in response to BARCA-XAVI
    Level 1 (0 points)
    Sep 30, 2012 2:29 PM in response to BARCA-XAVI

    Doing this is stupid. Apple will never ever get corporate support. I for one will ensure we don't look at apple products until this is resolved. Since we sell security to corporations we cannot tolerate BYOD at our offices. Does apple really think doing this will get them more business?

    Made in China!

  • by sdreesen,

    sdreesen sdreesen Oct 15, 2012 4:19 PM in response to Cloudss
    Level 1 (0 points)
    Oct 15, 2012 4:19 PM in response to Cloudss

    I had the same problem, went to return but they could get wifi right away. i came back home and nothing. then i tried a network reset and i got onto my wifi! its fine now...go figure. give it a try and see if it works. good luck everyone.

  • by iTechnic,

    iTechnic iTechnic Oct 19, 2012 1:34 PM in response to Cloudss
    Level 1 (4 points)
    iTunes
    Oct 19, 2012 1:34 PM in response to Cloudss

    On my 3Gs I would get full wifi at home and work. On my 5 I now get 1 bar of wifi at home and work. Even when my phone is TOUCHING the router.

  • by betsyfromatlanta,

    betsyfromatlanta betsyfromatlanta Oct 27, 2012 6:59 PM in response to Cloudss
    Level 1 (0 points)
    Oct 27, 2012 6:59 PM in response to Cloudss

    I had the same issue but fixed it by -- click on the network and the blue arrow I was trying to connect to -- then click on forget this network and then try again - -that worked for me ---

  • by sf954,

    sf954 sf954 Oct 29, 2012 1:49 AM in response to Cloudss
    Level 1 (0 points)
    Oct 29, 2012 1:49 AM in response to Cloudss

    The tip here to reset my network settings worked great. Go to Settings->General->Reset->Reset Network Settings. Now I have full Wifi signal bars and blazing fast download speeds using both Apple Airport Extreme and Apple Airport Express (Relay). Shouldn't have to do this in the first place, but at least it's fixable.

  • by Michael RC,

    Michael RC Michael RC Oct 30, 2012 6:30 AM in response to betsyfromatlanta
    Level 1 (0 points)
    Oct 30, 2012 6:30 AM in response to betsyfromatlanta

    Before I read this solution, I had the same problem and even after resetting to factory seting ans restore the backup it didn't work for days. Then desperately I just clicked on the 'forget this network' and then typed the network in manually... and it worked! Confirms it is not a hardware problem as I read all over on the discussion (iPhone5 IOS6).

    BUTWhat really makes me angry just more is that Apple has this discussion fora on there 'support' site but there is NEVER a single sign of Apple for a possible solution. Everybody is chatting and guessing on the official Apple site and there is NO support at all. Apple we all pay your salaries: do something!!! ever hear of customer care!!!!

  • by apta,

    apta apta Nov 1, 2012 10:20 PM in response to Cloudss
    Level 1 (55 points)
    Nov 1, 2012 10:20 PM in response to Cloudss

    Brand new iPhone 5 can connect to several Wifi networks but not at home, even with an open network and phone inches from router.  Message is "Cannot connect ...".  Oddly, it connects to the neighbor's open network.  I tried turning wifi off/on, ask to join, ... but nothing.  Hesitate to reset network settings since I have entered a bunch of passwords to other networks.

  • by maytagman11,

    maytagman11 maytagman11 Nov 10, 2012 8:44 AM in response to apta
    Level 1 (0 points)
    Nov 10, 2012 8:44 AM in response to apta

    I had the same problem with my iphone 4 when trying to connect to my home wifi.  Finally, I went into my modem's setting via Centurylink and changed the wifi channel to 11 and viola!  Re-entered my security key on my phone and success!  Hope this helps!

  • by apta,

    apta apta Nov 10, 2012 5:39 PM in response to apta
    Level 1 (55 points)
    Nov 10, 2012 5:39 PM in response to apta

    Update:  I reset the iPhone 5's Network Settings but it didn't help.  I talked to Apple support and they said that the Wifi chip on the 5 is different than before and some routers may have problems.  The Netgear WGT624v3 is one of them.  http://www.davejackson.com/life/cant-access-wifi-with-ios-6-on-iphone-with-netge ar-wgt624v3-fix/ posted that downgrading the firmware allowed the phone to connect.  I didn't try it but am using a 2nd generation Airport Extreme successfully.

  • by Sneaker2012,

    Sneaker2012 Sneaker2012 Nov 18, 2012 8:23 PM in response to betsyfromatlanta
    Level 1 (0 points)
    Nov 18, 2012 8:23 PM in response to betsyfromatlanta

    Thank you - this was the only thing that worked - strange that I bought 2 i5s today - one connected to home wifi no problem, second  - brought me to this list! Glad I found your post ...

     

     

    betsyfromatlanta wrote:

     

    I had the same issue but fixed it by -- click on the network and the blue arrow I was trying to connect to -- then click on forget this network and then try again - -that worked for me ---

  • by lifestyle500,

    lifestyle500 lifestyle500 Nov 23, 2012 2:06 AM in response to Cloudss
    Level 1 (0 points)
    Nov 23, 2012 2:06 AM in response to Cloudss

    I know very little about tech things.  My new Iphone5 would connect to wifi at work but not at home.

     

    The simple reason was the antivirus on home computer.  I took off the antivirus, connected up to wifi and then put it back on again.  Phone working very fast now on home wifi.

  • by Claire333,

    Claire333 Claire333 Dec 1, 2012 11:33 AM in response to betsyfromatlanta
    Level 1 (0 points)
    Dec 1, 2012 11:33 AM in response to betsyfromatlanta

    Thanks. Worked for me.

  • by Claire333,

    Claire333 Claire333 Dec 1, 2012 5:33 PM in response to betsyfromatlanta
    Level 1 (0 points)
    Dec 1, 2012 5:33 PM in response to betsyfromatlanta

    It worked for me too betsyfromatlanta!  Thanks! And it sounded so simple. I tried it first.

  • by Dorson91,

    Dorson91 Dorson91 Dec 11, 2012 12:12 PM in response to Cloudss
    Level 1 (0 points)
    Dec 11, 2012 12:12 PM in response to Cloudss

    Switched router off for a minute and back on again, connected iphone no bother, hope this helps

  • by Cherylawed,

    Cherylawed Cherylawed Mar 8, 2013 2:21 AM in response to Cloudss
    Level 1 (0 points)
    Mar 8, 2013 2:21 AM in response to Cloudss

    Same problem.  I reset the modem but also had to do what betsyfromatlanta suggested and, bingo, problem fixed.

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