Q: iTunes says can't upgrade w/out mythical "other iTunes account"
Since using MA to move to my new MBP Retina with 10.8.2, the App Store is showing me upgrades for iPhoto, iMove and Pages -- yet won't let me download them without "logging in with other iTunes account' Except I do not have and have never had "another iTunes account".
What do I do?
Thank you.
MacBook Pro, Mac OS X (10.7)
Posted on Dec 10, 2012 11:47 AM
Solved. Posting this simply in case someone else wanders this way with the same problem.
Turns out the three, Apple programs were improperly installed in the factory since they came with the computer. Worked fine until one of the updates.
Basically, Apple gave me replacement codes for the two iLife programs, but needed to rebate me the money for Pages, which I can repurchase.
Doing this, though, required roughly 14 emails, dealing with multiple departments ,and finally a 53-minute phone call. People on phone were very nice and helpful but .... jeesh.
Posted on Dec 17, 2012 12:23 PM