1 2 Previous Next 15 Replies Latest reply: Dec 12, 2012 9:52 PM by vcorma
David Cun Level 4 Level 4 (1,380 points)

I used TimeMachine to revert from v11 to v10.7  iTunes is working fine, playlists, albums, etc.  Except...at iTunes Store I'm getting 'an unknown error occurred (-42408)' when it first starts up and if I try to download, for instance, the free song of the week.  I can play samples and browse the Store just fine.  I also get error 42408 when I try to deauthorize/authorize this computer.

 

I've gone back a couple times in TM to an earlier iTunesLibrary.itl and tried 'previous iTunes Libraries' while in TM.  I've also trashed com.apple.itunes.plist.

 

Any ideas appreciated...as opposed to ranting how you're going to switch over to the dark side.

 

:-)


Early 2009 Mac Mini, Mac OS X (10.6.8), G4 Sawtooth; 10.4.11; several upgrades
  • 1. Re: Reverted to v10.7; getting error 42408
    fredgoodman Level 1 Level 1 (35 points)

    Installation of the new iTunes has installed a lot of files in a lot of places, and you have to restore the old versions.   Any easy way (I've done it) involves the program Pacifist.   Instructions are here:

     

    http://forums.macrumors.com/showpost.php?p=16400819&postcount=6

     

    Note:  no need to use "MacZapper".  Just follow the instructions re.  pacifist, and let pacifist replace the application as well as all of the auxilliary files.  Every time pacifist asks if you want to replace a file, click replace.

  • 2. Re: Reverted to v10.7; getting error 42408
    David Cun Level 4 Level 4 (1,380 points)

    Thanks, Fred.  I might go the "Pacifist route" with just a trial period of its use.  But, that's a lot of hoops to go thru when I already have v10.7 installed and working; except for the Store error.

  • 3. Re: Reverted to v10.7; getting error 42408
    Limnos Level 8 Level 8 (38,475 points)

    I suspect error -42408 is due to residual later versions of support files than those which work with iTunes 10.7.  Several possible options:

     

      1) Restore them from another source (e.g., a Time Machine backup).  Check https://discussions.apple.com/message/20441424 which requires you have a Time Machine backup. A  variant of this is at: https://discussions.apple.com/message/20448184
     
      2) Use Pacifist to re-install iTunes 10.7 and let it install the old versions over the new versions by responding "yes" when it asks if you want to replace files.
     
      3)  Untested.  If you delete the specific iTunes system files the 10.7 installer might just replace them with the old version as long as it doesn't see a newer version in place. 
       This may include these files in /System/Library/PrivateFrameworks/ which apparently get updated by iTunes 11:

     

      AirTrafficHost.framework
      CoreFP.framework
      DeviceLink.framework
      iTunesAccess.framework
      MobileDevice.framework

     

    Message was edited by: Limnos

  • 4. Re: Reverted to v10.7; getting error 42408
    David Cun Level 4 Level 4 (1,380 points)

    Thanks for the replies.  So...use TM to restore these?

     

    /System/Library/PrivateFrameworks/ which apparently get updated by iTunes 11:

     

      AirTrafficHost.framework
      CoreFP.framework
      DeviceLink.framework
      iTunesAccess.framework
      MobileDevice.framework

     

    Is that at HD/System/Library/PrivateFrameworks/

    Or 'home'/System/Library/PrivateFrameworks/?

  • 5. Re: Reverted to v10.7; getting error 42408
    Limnos Level 8 Level 8 (38,475 points)

    It looks like the top  system level, not your user level.  With reference to:

     

    http://www.macgurulounge.com/troubleshoot-problems-getting-itunes-to-talk-to-you r-iphone-ipad-or-ipod/

     

    I still use iTunes 7.5 under OSX 10.4 and don't have any of those files.

  • 6. Re: Reverted to v10.7; getting error 42408
    David Cun Level 4 Level 4 (1,380 points)

    I also ordered a 10.6 Install Disc from Apple.  I needed one anyway.  I thought I'd use it to then go to Utilities>TM and go back to a Previous Library.

     

    One problem I'm having with my 'previous' files is that I've renamed the last couple of good ones.  Now my previous files are too old; missing about 20 songs and three or four (meticulously created) playlists.

  • 7. Re: Reverted to v10.7; getting error 42408
    David Cun Level 4 Level 4 (1,380 points)

    Yes, those are in 'HD' as opposed to 'Home'.  They are quite embedded and I don't think I want to mess with all that.

     

    I did use Time Machine to restore:

     

    Album Artwork/

    iTunes Library Extras.itdb

    iTunes Library Genius.itdb

    iTunes Library.itl

    Previous iTunes Libraries/

    iTunes Music Library.xml

     

    All to no avail.  Still getting the error 42408 on Store startup and when I try to buy something.

     

    Limnos...still using 10.4 huh?  I must say that 10.6 is a great improvement.  I haven't had to run Disk Utilities nor anything like TT Pro or Disk Warrior since going to it!  How many years now?  It's just very stable.  And, I think most Macsters like iTunes 10 pretty well.

     

    When I get the 10.6 Install Disc I might even do a System Restore; just get er done once and for all.  10.6 is so stable I've never had the need for something like Pacifist.  Until iTunes 11 came along.  On the other hand, seems like when iTunes 10 came out, there was an outcry too.  But v11 is different; it's a complete overhaul.  Actually, it seems many people like it; a few of us don't.

     

    Thanks again.

  • 8. Re: Reverted to v10.7; getting error 42408
    Limnos Level 8 Level 8 (38,475 points)

    My computer won't run anything newer than OSX 10.5.  I don't want iTunes 10 or 9 or 8 because there's so much overhead on the marketing bells and whistles vs. the one or two minor improvements I might actually use (such as find exact duplicates).  iTunes 7.5 is rock solid for me and does 95% of what I would actually use in iTunes 10 and probably 110% of what I would use in iTunes 11.

     

    I haven't had to reinstall Tiger since it was first installed in 2005.  I am still working off the same installation.  I do have Diskwarrior but I bought it to use on another drive that had errors.

     

    I don't know the details on those system files.  If they are iTunes-specific then re-installing the operating system won't replace them with an earlier version.  I don't know why you don't just use Pacifist.  It looks like many others have successfully for just the problem you are encountering and I have seen the software recommended for years for other purposes too.  Just make a clone backup of your computer and have at it.

  • 9. Re: Reverted to v10.7; getting error 42408
    vcorma Level 1 Level 1 (0 points)

    I reinstalled with TM :

     

    first : itunes 10.7

     

    then : 'home'/Music/iTunes/

       iTunes Library.itl

       iTunes Library Extras.itdb

       iTunes Library Genius.itdb

       iTunes Music Library.xml

     

    then /System/Library/PrivateFrameworks/

      AirTrafficHost.framework

      CoreFP.framework

      DeviceLink.framework

      iTunesAccess.framework

      MobileDevice.framework

     

    and it works

     

    My configuration : mac osx 10.6.8

  • 10. Re: Reverted to v10.7; getting error 42408
    David Cun Level 4 Level 4 (1,380 points)

    I have success.  yay

     

    I used the Install Disc to run Utiliies>restore; using my TM external HD as the source.  I did not do a system reinstall.  My system is now completely as it was on Nov 28th...with a fully functional iTunes 10.7.   I think it's the simplist method.  I didn't have to go thru all those steps the other methods call for; most especially messing with Terminal.

     

    Limnos, I dig how you've stuck with tried and true older machines, OS, and apps.  Good for you! 

     

    Thanks also to fredgoodman and vcorma (and a few others) who offer help instead of rants and vitriol toward Apple.

     

     

  • 11. Re: Reverted to v10.7; getting error 42408
    David Cun Level 4 Level 4 (1,380 points)

    'vcorma'  Not to devalue what you've done, and I appreciate your posting.  But, was that 10 steps you took?  Eg use TM to restore  iTunes Library.itl; then open again to restore iTunes Library Extras.itdb; then open again to restore iTunes Library Genius.itdb...and on down thru the list.  Or, were you able to click on all those files and restore in one fell swoop?

  • 12. Re: Reverted to v10.7; getting error 42408
    brygos Level 1 Level 1 (0 points)

    @David Cun I am in the same boat as you were.  Please forgive the question but can you describe exactly what you did when you ran the Install disk?  I've never done that before and it would be really helpful to know the step by step.  Thanks so much!

  • 13. Re: Reverted to v10.7; getting error 42408
    David Cun Level 4 Level 4 (1,380 points)

    brygos...

     

    After getting the OS Installer running, it will be ready to install the OS and ask for your preferred language.  Stop.  Click on "Utilities" at the top of the window.  You'll be given the 'Restore' option and using your external TM backup disc.  I must admit I wasn't real familiar with the process my own self...and ended up doing a 'system restore' from November 28th, the day before I updated to v11.  It took about 30 mins.  But, that's okay; I just did other stuff until it was finished.

     

    Perhaps someone can chime in on how to do just the 'iTunes restore' instead of a 'system restore'.  Or, maybe you'll see that option; maybe I just jumped in too quickly.

  • 14. Re: Reverted to v10.7; getting error 42408
    David Cun Level 4 Level 4 (1,380 points)

    If you want to use the 'Pacifist method', I found this one at one of the other threads, "I HATE THE NEW iTUNES..."  Looks like quite to-the-point advice.

     

    "...I just followed the advice of Joe Streno (http://www.emacconsulting.com/apple/itunes/downgrade-itunes-11-to-itunes-10-7/

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