Currently Being ModeratedDec 11, 2012 3:38 PM (in response to jrkagan)
Same problem here.
iTunes appears to download the tracks, but they don't show up in the library, or in the "purchased" playlist, or in the Finder.
This is new to iTunes 11.
The only way I have found to get them is to go back to the Store, click "purchase," and the store informs me that I have already purchased this track, and would I like to download it again. I confirm and get a successful download.
Currently Being ModeratedDec 11, 2012 3:58 PM (in response to deniallabs)
Other people are not having this problem so there must be something we are doing differently. It's also interesting to me that the problem seems to go away if I create a new iTunes library (the new library won't have the problem, only the old one). Maybe it's something about our libraries that were imported from iTunes 10.7?
Currently Being ModeratedDec 12, 2012 4:08 PM (in response to jrkagan)
I just noticed a new symptom. There is also a movie in my library that I thought was deleted (original Lord of the Rings, probably added 3-4 years ago). When I try to delete it, iTunes crashes. This happens every time I try to delete it, and each time I try, the movie is not actually deleted.
These things are pointing increasingly toward a corrupt library. I'd like to rebuild my iTunes library while doing as little damage as possible to the data it contains and the data on my iPhone. Does anyone have a good tutorial for this?
Currently Being ModeratedDec 12, 2012 5:11 PM (in response to jrkagan)
I just finished talking with Apple Support. They were able to help me. We determined that the iTunes library was corrupt, as I suspected, and we fixed it by doing the following:
- Backed up my content to an external drive.
- Trashed the folder called "iTunes" containing my iTunes media files and library (.itl) file.
- Started iTunes and brought the content back in using a combination of iTunes Match and my external backup drive.
Everything seems okay now.
Currently Being ModeratedDec 14, 2012 10:18 AM (in response to jrkagan)
Have you updated iTunes in the last 24 hours? There's a new release that is supposed to include purchase issues.
Find duplicates is back
"Tweaked" Mini Player
Play button fixed to behave as expected.
Improved library search response.
iCloud bug fixed so new purchases appear when Match is active.
Airplay button problem fixed.
Unspecified stability and performance improvements.
Change media kind to podcast now working?