Skip navigation

HT1338: OS X: Updating OS X and Mac App Store apps

Learn about OS X: Updating OS X and Mac App Store apps

HT1338 Used Skype yesterday. Picture quality was great. Today it is grainy. What can I do to improve the picture quality?

268 Views 1 Reply Latest reply: Mar 2, 2013 2:19 PM by Ralph Johns (UK) RSS
juliekutty Calculating status...
Currently Being Moderated
Dec 11, 2012 4:39 PM

Why would the picture quility degrade overnight? The room lighting is the same. I gently cleaned the lens with a chamois. I recorded a Quicktime movie and it played back with the same grainy quality.

MacBook, Mac OS X (10.6.8)
  • Ralph Johns (UK) Level 9 Level 9 (66,805 points)



    I am sorry that no one has answered this before.


    Skype relies on what connections it can make to spread the load of video chats.

    There is no central server other than the one that hold the names.


    Essentially connections are supposed to be Peer to Peer.

    As well as Little Snitch showing the app connects you to many end users to achieve some sort of balance you may also suffer  from your ISP trying to "Manage" Peer-to-Peer file sharing under some "Fair Use" policy.

    This may mean they slow down the connections they thinks are P2P file Sharing.

    It may mean that in what they call "Busy" periods the speed is reduced  (the polices rarely state when "Busy" actually is).


    10:19 PM      Saturday; March 2, 2013

    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"


      iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

    "Limit the Logs to the Bits above Binary Images."  No, Seriously


More Like This

  • Retrieving data ...

Bookmarked By (0)


  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.