mcasabar

Q: App Store Doesn't See Installed App

Hi Everyone,

 

I have the following hardware - iMac 2.66 Ghz Intel Core 2 8 GB Ram.

 

This computer is over three years old, so this summer, I reformatted the hard drive, then installed Mountain Lion - I am running OS X 10.8.2

 

I reinstalled all of my apps but have noticed the following problems.  Any programs that I installed via the App Store, do not update themselves.  In fact, they don't show as installed.

 

For example, I purchased Final Cut Pro X and Compressor 4.  For the last two updates, FCPro X doesn't auto update.  For today, I saw that FCPro 10.0.7 was out.  I went to the App Store and clicked on updates, but it didn't show FCPro needing updating.

 

So, I went to Purchases, scrolled down, and saw that both Final Cut Pro X and Compressor 4 had "Install" highlighted - vs update.  This happened a couple months ago when I had to update both of these programs.

 

I am going ahead and reinstalling FCProX, but would rather have a fix that just installs the updates.

 

Any ideas?

 

Thanks!

Marlo

iMac, OS X Mountain Lion (10.8.1)

Posted on Dec 11, 2012 4:20 PM

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Q: App Store Doesn't See Installed App

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  • by HACKINT0SH,

    HACKINT0SH HACKINT0SH Dec 11, 2012 4:29 PM in response to mcasabar
    Level 5 (5,774 points)
    iLife
    Dec 11, 2012 4:29 PM in response to mcasabar

    Can you try to reindex and see what happens?

     

    Spotlight: How to re-index folders or volumes

              http://support.apple.com/kb/ht2409

    Mac App Store: Cannot update App Store purchases or updates do not seem available

              http://support.apple.com/kb/TS4236

  • by mcasabar,

    mcasabar mcasabar Dec 11, 2012 4:38 PM in response to HACKINT0SH
    Level 1 (0 points)
    Dec 11, 2012 4:38 PM in response to HACKINT0SH

    I just tried that and got the message that "I don't have the appropriate permissions"

     

    Some additional information ...

     

    Before I reformatted my hard drive, I downloaded Mountain Lion.  Then, before I upgraded the computer, I used MacWorld's technique of creating an install disc with an external USB drive.

     

    I booted off of that drive, formatted and installed Mountain Lion.

     

    In addition, when I go to the App Store, under Purchases, Mountain Lion's bar shows "Install"  And even though I just reinstalled FCPro X and it now shows the current version of 10.0.7, it also shows "Install"

     

    Any ideas?  I'm thinking about just installing Mountain Lion again and see if that clears up the problem.

  • by HACKINT0SH,

    HACKINT0SH HACKINT0SH Dec 11, 2012 7:52 PM in response to mcasabar
    Level 5 (5,774 points)
    iLife
    Dec 11, 2012 7:52 PM in response to mcasabar

    I just tried that and got the message that "I don't have the appropriate permissions"


    Mmmm, this could be a problem...