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mail search function doesn't work

3177 Views 12 Replies Latest reply: Dec 12, 2012 2:43 AM by petitsuix RSS
PTSHickory Level 1 Level 1 (0 points)
Currently Being Moderated
Aug 22, 2012 11:45 AM

Our Mail Search Function no longer works - does anyone have a fix?   the mailboxes have been rebuilt, the envelope files in the library/mail directory have been deleted, and the emails have been re-indexed - still no luck in searching in the mail search feature.  This was never an issure before the upgrade.  Please provide help if you can ~ Thanks!~

iMac, Mac OS X (10.7.4)
  • gumsie Level 4 Level 4 (2,075 points)
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    Aug 22, 2012 12:51 PM (in response to PTSHickory)

    What do you mean by 'the emails have been re-indexed'?

  • gumsie Level 4 Level 4 (2,075 points)
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    Aug 23, 2012 10:06 AM (in response to PTSHickory)

    Had a Mail search problem myself at one time, what fixed it for me was reindexing just my home folder. (Had reindexed my drive a few times before in an attempt to fix ot no avail).

  • gumsie Level 4 Level 4 (2,075 points)
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    Aug 23, 2012 10:47 AM (in response to PTSHickory)

    Home folder as in Macintosh HD> Users> PTSHickory....

     

    Open > System Preferences> Spotlight> Privacy> .......

     

    Click the + button and add your home folder. Log out and log back in again then,

     

    Open > System Preferences> Spotlight> Privacy> .......

    Now remove the home folder using the - button. You should start to hear disk activity and spotlight is now re-indexing. Might take a while. Can't guaranteee but it worked for me.

  • gumsie Level 4 Level 4 (2,075 points)
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    Aug 23, 2012 11:09 AM (in response to PTSHickory)

    Does this link help?

    PowerMac G6 Alu Cinema HD, Mac OS X (10.6), Ctrl, Alt, Del.........AAAaarggghhh!
  • gumsie Level 4 Level 4 (2,075 points)
    Currently Being Moderated
    Aug 23, 2012 11:37 AM (in response to PTSHickory)

    Hmm, those options are in mine, but only for IMAP accounts of course.

  • petitsuix Level 1 Level 1 (10 points)
    Currently Being Moderated
    Dec 12, 2012 2:43 AM (in response to PTSHickory)

    Close Mail

     

    Go to Library/Mail/V2/Mail Data

     

    Move the 3 Envelopes to your desktop

     

    Restart Mail. He will tell you he is importing Mailboxes, it is normal. This will solve it

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