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TS3281: iOS: Not responding or does not turn on

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TS3281 Texting problems

530 Views 9 Replies Latest reply: Dec 12, 2012 5:20 PM by deggie RSS
Taralynn7 Level 1 Level 1 (0 points)
Currently Being Moderated
Dec 4, 2012 3:16 PM

if my iPone is acting up (not texting all the time) should I take it back to the store? It is less than 3 weeks old.

If I reboot it will then send it out a new text, most of the time. Yesterday I was trying to text both siblings, I had to finally send them out separate and they went.

How do I know if its the phone or an AT&T problem?

iPad 2 Wi-Fi + 3G, Windows Vista
  • diesel vdub Level 7 Level 7 (20,745 points)
    Currently Being Moderated
    Dec 4, 2012 6:14 PM (in response to Taralynn7)

    Text or iMessage?

     

    Try Settings > General > Reset > Reset Network Settings.

    If that does not resolve, contact the carrier.  SMS is a carrier feature, they may be experiencing network issues.

  • diesel vdub Level 7 Level 7 (20,745 points)
    Currently Being Moderated
    Dec 12, 2012 7:18 AM (in response to Taralynn7)

    Texting does not use data.

    iMessage does use data.

     

    So the question is still, are you trying to text or send an iMessage to these individuals?

  • diesel vdub Level 7 Level 7 (20,745 points)
    Currently Being Moderated
    Dec 12, 2012 11:45 AM (in response to Taralynn7)

    You are close to understanding the issue, hopefully this will help clarify everything.

     

    Text (SMS) messages are text only.  No attached pictures or files.  These messages are sent via the cellular network and appear as green bubbles in the messaging app.  No data access is required for SMS messages.

     

    MMS messages can contain files like pictures and require cellular data access.  They will not send via Wi-Fi.  The text portion of these messages also appears as a green bubble in the messaging app.

     

    iMessage is an Apple proprietary format for communicating with other Apple users/devices.  These require data (cellular or Wi-Fi) and can be text only or contain pictures.

     

    Voicemail, specifically visual voicemail, requires cellular data access.

  • deggie Level 8 Level 8 (44,870 points)
    Currently Being Moderated
    Dec 12, 2012 5:20 PM (in response to Taralynn7)

    If your Send button is green you are sending an SMS or MMS message. If it is blue it is and iMessage.

     

    If you send to a group of people who do not have iPhones, or it is a mix of people with and without iPhones, it will be sent as an MMS. On the iPhone you cell data plan is used if you send via MMS.

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