1 2 Previous Next 19 Replies Latest reply: Dec 21, 2012 6:48 PM by Ralston Champagnie
Ralston Champagnie Level 1 Level 1 (105 points)

Honestly, I have never seen so much dreaded spinning wheel in an upgrade than in Mountain Lion...what's up with that? Is it because the upgrade was intended  for the latest processors such as the I7? After using Firefox for say half an hour, every action initiates the dread spinning wheel despite having the maximum Ram installed in my machine. I just restart Firefox or the machine to resolve.


MacBook Pro, OS X Mountain Lion (10.8.1)
  • 1. Re: The Dreaded Spinning Wheel
    macjack Level 9 Level 9 (50,520 points)

    Does this happen with other apps or only FF?

  • 2. Re: The Dreaded Spinning Wheel
    Ralston Champagnie Level 1 Level 1 (105 points)

    So far, I noticed this with Firefox as well as iPhoto. And, as others have stated, Mail seems slow to open most of the time since the last Mountain Lion upgrade...just haven't seen the spinning wheel with it yet.

  • 3. Re: The Dreaded Spinning Wheel
    macjack Level 9 Level 9 (50,520 points)

    Try starting in Safe Mode and see if these problems still occur.

    Restart holding the "shift" key.

    (Expect it to take longer to start this way because it runs a directory check first.)

  • 4. Re: The Dreaded Spinning Wheel
    Ralston Champagnie Level 1 Level 1 (105 points)

    Just tried that however, that didn't worked because I have Intego's Internet Security installed and in safe mode that's turned off which then blocks internet access. So, unable to test in safe mode.

  • 5. Re: The Dreaded Spinning Wheel
    macjack Level 9 Level 9 (50,520 points)

    Ralston Champagnie wrote:

     

    I have Intego's Internet Security installed

    That could be the entire cause of your issues.

  • 6. Re: The Dreaded Spinning Wheel
    Ralston Champagnie Level 1 Level 1 (105 points)

    Would this from Console below help discover a solution to the issue?

     

    12/12/12 11:21:50.052 AM com.apple.launchd.peruser.501[408]: (com.rim.BBLaunchAgent[590]) Exited with code: 2

    12/12/12 11:21:50.052 AM com.apple.launchd.peruser.501[408]: (com.rim.BBLaunchAgent) Throttling respawn: Will start in 10 seconds

    12/12/12 11:21:59.896 AM com.apple.quicklook.satellite[585]: Unsupported: Unsupported Annotation Type

    12/12/12 11:21:59.896 AM com.apple.quicklook.satellite[585]: Unsupported: Unsupported Annotation Type

    12/12/12 11:22:00.059 AM com.apple.launchd.peruser.501[408]: (com.rim.RimAlbumArtDaemon[592]) Exited with code: 2

    12/12/12 11:22:00.059 AM com.apple.launchd.peruser.501[408]: (com.rim.RimAlbumArtDaemon) Throttling respawn: Will start in 10 seconds

    12/12/12 11:22:00.059 AM com.apple.launchd.peruser.501[408]: (com.rim.BBLaunchAgent[593]) Exited with code: 2

    12/12/12 11:22:00.059 AM com.apple.launchd.peruser.501[408]: (com.rim.BBLaunchAgent) Throttling respawn: Will start in 10 seconds

    12/12/12 11:22:04.210 AM com.apple.quicklook.satellite[585]: bootstrap_look_up2 failed with 0x44c

    12/12/12 11:22:04.000 AM kernel[0]: Sandbox: sandboxd(594) deny mach-lookup com.apple.coresymbolicationd

    12/12/12 11:22:07.193 AM genatsdb[543]: *GENATSDB* FontObjects generated = 838

    12/12/12 11:22:10.064 AM com.apple.launchd.peruser.501[408]: (com.rim.RimAlbumArtDaemon[601]) Job failed to exec(3). Setting up event to tell us when to try again: 2: No such file or directory

    12/12/12 11:22:10.064 AM com.apple.launchd.peruser.501[408]: (com.rim.RimAlbumArtDaemon[601]) Job failed to exec(3) for weird reason: 2

    12/12/12 11:22:10.065 AM com.apple.launchd.peruser.501[408]: (com.rim.BBLaunchAgent[602]) Job failed to exec(3). Setting up event to tell us when to try again: 2: No such file or directory

    12/12/12 11:22:10.065 AM com.apple.launchd.peruser.501[408]: (com.rim.BBLaunchAgent[602]) Job failed to exec(3) for weird reason: 2

    12/12/12 11:22:10.000 AM kernel[0]: CODE SIGNING: cs_invalid_page(0x100000000): p=600[ContentBarrier A] clearing CS_VALID

    12/12/12 11:22:22.489 AM WindowServer[189]: reenable_update_for_connection: UI updates were finally reenabled by application "iAntiVirus" after 74.55 seconds (server forcibly re-enabled them after 1.00 seconds)

    12/12/12 11:22:29.297 AM iAntiVirus[515]: Initializer-based scripting additions are no longer supported. "/Library/ScriptingAdditions/QXPScriptingAdditions.osax" not loaded.

    12/12/12 11:22:31.104 AM iAntiVirus[515]: Error loading /Library/InputManagers/Smart Crash Reports/Smart Crash Reports.bundle/Contents/MacOS/Smart Crash Reports:  dlopen(/Library/InputManagers/Smart Crash Reports/Smart Crash Reports.bundle/Contents/MacOS/Smart Crash Reports, 265): no suitable image found.  Did find:

        /Library/InputManagers/Smart Crash Reports/Smart Crash Reports.bundle/Contents/MacOS/Smart Crash Reports: GC capability mismatch

    12/12/12 11:22:38.435 AM firefox[606]: invalid drawable

    12/12/12 11:23:56.239 AM mds[40]: Unable to talk to lsboxd

    12/12/12 11:26:06.425 AM com.apple.SecurityServer[17]: Killing auth hosts

    12/12/12 11:26:06.425 AM com.apple.SecurityServer[17]: Session 100013 destroyed

    12/12/12 11:28:19.623 AM WindowServer[189]: CGXDisableUpdate: UI updates were forcibly disabled by application "Grammarian" for over 1.00 seconds. Server has re-enabled them.

    12/12/12 11:28:21.315 AM WindowServer[189]: reenable_update_for_connection: UI updates were finally reenabled by application "Grammarian" after 2.69 seconds (server forcibly re-enabled them after 1.00 seconds)

    12/12/12 11:31:31.265 AM coreservicesd[75]: MakeSharedIconStorageFromGlobalRef _ISGetIconContainerInfo returned -50

    12/12/12 11:31:34.902 AM Dock[423]: no information back from LS about running process

    12/12/12 11:31:37.386 AM WindowServer[189]: CGXDisableUpdate: UI updates were forcibly disabled by application "Console" for over 1.00 seconds. Server has re-enabled them.

    12/12/12 11:31:37.439 AM WindowServer[189]: reenable_update_for_connection: UI updates were finally reenabled by application "Console" after 1.05 seconds (server forcibly re-enabled them after 1.00 seconds)

  • 7. Re: The Dreaded Spinning Wheel
    macjack Level 9 Level 9 (50,520 points)

    You certainly have enough iAntiVirus errors (I thought that was symantec?)

    I don't know quicklook.satellite but it's doing you no good either.

    Why don't you disable the Intergo stuff and any other AV stuff you have.

    You really should use the uninstallers provided by the developers.

     

    See how your Mac runs w/o all this useless stuff.

  • 8. Re: The Dreaded Spinning Wheel
    Ralston Champagnie Level 1 Level 1 (105 points)

    Thanks, I will delete IAntiVirus, an open source anti virus since I have Intego which is supposed to be the best anti virus for Macs.  I will keep Intego...paid too much to just dish it. Also, I do some house cleaning of software I no longer use. However, I'll do that much later today and report back.

  • 9. Re: The Dreaded Spinning Wheel
    thomas_r. Level 7 Level 7 (27,985 points)

    Thanks, I will delete IAntiVirus, an open source anti virus since I have Intego which is supposed to be the best anti virus for Macs.

     

    iAntivirus should not do anything other than when you manually start a scan with it, so it should not be the cause of any problems. Since it's from the App Store, it's nicely sandboxed and can't really do any harm or install anything that will slow down your machine.

     

    As for VirusBarrier, its detection rate is good (though not the best, see Mac anti-virus detection rates), but it does so many other things that can cause many problems. It is frequently the source of problems getting online, accessing the App Store, etc. You don't need all that, just get rid of it. Read my Mac Malware Guide, and then if you want to use anti-virus software, use one of the free products that are recommended there. (As there are several excellent free Mac AV programs, there's absolutely no need to spend money on anything!)

     

    VB may not be the source of the problems either, though. You could have something else installed that is causing the problem. After uninstalling VB, if the problems continue, try macjack's safe boot test. If that fixes the problem, and it comes back after rebooting normally, then you have some other third-party software that is having trouble with Mountain Lion.

  • 10. Re: The Dreaded Spinning Wheel
    macjack Level 9 Level 9 (50,520 points)

    So why the iAnti-Virus error messages in the log... it seems to be doing something?

  • 11. Re: The Dreaded Spinning Wheel
    thomas_r. Level 7 Level 7 (27,985 points)

    I guess one question would be, how old is this copy of iAntivirus? If it's the old PC Tools version of iAntivirus, that should definitely be removed ASAP. Not only is it very old (not updated since 2009), but it was for all intents and purposes a scam by the time it was bought by Symantec earlier this year.

     

    I tend to assume, though, that folks are using the newer iAntivirus these days, since there weren't many using the older version before it was bought. But you know what you do when you assume, right?

  • 12. Re: The Dreaded Spinning Wheel
    macjack Level 9 Level 9 (50,520 points)

    Well, you know how I feel... soooo many folks would be soooo much better off, if they just let their Macs do what Macs do best

  • 13. Re: The Dreaded Spinning Wheel
    thomas_r. Level 7 Level 7 (27,985 points)

    I agree with you. I don't run AV software myself, nor do I feel that it is necessary personally. But my philosophy is that folks are going to do what they're going to do... so I try to make sure they do it with decent software, at least!

  • 14. Re: The Dreaded Spinning Wheel
    Ralston Champagnie Level 1 Level 1 (105 points)

    I wished I had come on the forum before spending money that was three times the value of the world's most advance operating system. Actually, I had question my decision; however, I had used Intego's Spam Barrier during the days of Tiger and found it useful.

     

    I actually now think it's Intego's Content Barrier that's apart of its Internet Security suite that's causing the slowness or the dreaded spinning wheel after twenty minutes using Firefox. A few weeks ago, I had uninstalled it and got the famous

    No Network access: NSPOSIXErrorDomain.

     

    Everything I did would not work to give me access; so, I got tired and reinstalled the software. I wish I could get back my money. I will contact Intego on the proper method to remove Content Barrier as the uninstaller is not removing whatever is blocking access to network. Intego has now lost a customer.

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