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TS1277: iTunes: Missing folder or incorrect permissions may prevent authorization

Learn about iTunes: Missing folder or incorrect permissions may prevent authorization

TS1277 Movie Purchases Won't Download To Authorized MAC

388 Views 1 Reply Latest reply: Dec 12, 2012 10:23 AM by Limnos RSS
djb2013 Calculating status...
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Dec 11, 2012 6:36 PM

I've purchased several movies (all with the same Apple Store account) and now can't download them to my MAC (also authorized with the same account).  When I try to download, I get the following message:

 

"This computer is already associated with an Apple ID. You can download past purchases on this computer with just one Apple ID every 90 days.  This computer can be used with a different Apple ID in 58 days."

 

Have several earlier purchases already downloaded, but now it doesn't seem to work...  Any ideas why this is happening and how to fix it?

 

Power MAC, Mac OS X (10.5.8)
  • Limnos Level 8 Level 8 (36,585 points)

    iTunes Store: Associating a device or computer to your Apple ID - http://support.apple.com/kb/HT4627 -  In connection with, "When you turn on iTunes Match or Automatic Downloads, or when you download past purchases on an iOS device or computer, that device or computer becomes associated with your Apple ID." "Your Apple ID can have up to 10 devices and computers (combined) associated with it. Each computer must also be authorized using the same Apple ID. Once a device or computer is associated with your Apple ID, you cannot associate that device or computer with another Apple ID for 90 days." - Additionally instructions for "Removing an associated device or computer from an Apple ID"

     

    If you think you're in the clear as regards to the above, contact Apple:

     

    iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store

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