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Locked out!!!

207 Views 1 Reply Latest reply: Dec 12, 2012 2:00 PM by King_Penguin RSS
aube88 Calculating status...
Currently Being Moderated
Dec 12, 2012 1:07 PM

My iPad is password protected and when I touch the numbers on the keypad to enter passcode it highlights the number but does not enter it into the field therefore I can't log in. What is causing this and how do I correct it?

iPad (3rd gen) Wi-Fi, iOS 6
  • King_Penguin Level 10 Level 10 (92,505 points)
    Currently Being Moderated
    Dec 12, 2012 2:00 PM (in response to aube88)

    If you tap a digit and it gets a box around (and does it get spoken), if you then double-tap it does it then get typed ? If it does then you have VoiceOver (one of the accessibility features) 'on'. Try triple-clicking the home button and see if that turns it off, and if it does you can then change what a triple-click does via Settings > General > Accessibility > Triple-Click Home.

     

    If that doesn't turn it off then you can either turn it off directly on the iPad (you need to use a tap-to-select and then double-tap to activate/type process and 3 fingered scrolling) to go into Settings > General > Accessibility and turn VoiceOver 'off', or you can do it by connecting to your computer's iTunes : http://support.apple.com/kb/HT4064

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