2 Replies Latest reply: Dec 12, 2012 3:28 PM by ctudge
ctudge Level 1 Level 1 (0 points)

my ipod (classic 30GB) is locked with 'Do not disconnect', trying to press and hold the play and menu buttons doesn't make any difference.

iPhoto '11, Mac OS X (10.7.4)
  • 1. Re: Frozen Device
    John Galt Level 8 Level 8 (36,395 points)

    Hold the Select (center) and Menu buttons simultaneously.


    How to reset iPod:


    1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)

    2. Press and hold the Menu and Center (Select) buttons simultaneously until the Apple logo appears, about 6 to 8 seconds. You may need to repeat this step.

  • 2. Re: Frozen Device
    ctudge Level 1 Level 1 (0 points)

    So easy when you know how!! Many thanks, it's working again.