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Reverted to v10.7; getting error 42408

1877 Views 15 Replies Latest reply: Dec 12, 2012 9:52 PM by vcorma RSS
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David Cun Level 4 Level 4 (1,380 points)
Currently Being Moderated
Dec 10, 2012 4:22 PM

I used TimeMachine to revert from v11 to v10.7  iTunes is working fine, playlists, albums, etc.  Except...at iTunes Store I'm getting 'an unknown error occurred (-42408)' when it first starts up and if I try to download, for instance, the free song of the week.  I can play samples and browse the Store just fine.  I also get error 42408 when I try to deauthorize/authorize this computer.

 

I've gone back a couple times in TM to an earlier iTunesLibrary.itl and tried 'previous iTunes Libraries' while in TM.  I've also trashed com.apple.itunes.plist.

 

Any ideas appreciated...as opposed to ranting how you're going to switch over to the dark side.

 

:-)

Early 2009 Mac Mini, Mac OS X (10.6.8), G4 Sawtooth; 10.4.11; several upgrades
  • fredgoodman Level 1 Level 1 (35 points)
    Currently Being Moderated
    Dec 10, 2012 7:04 PM (in response to David Cun)

    Installation of the new iTunes has installed a lot of files in a lot of places, and you have to restore the old versions.   Any easy way (I've done it) involves the program Pacifist.   Instructions are here:

     

    http://forums.macrumors.com/showpost.php?p=16400819&postcount=6

     

    Note:  no need to use "MacZapper".  Just follow the instructions re.  pacifist, and let pacifist replace the application as well as all of the auxilliary files.  Every time pacifist asks if you want to replace a file, click replace.

  • Limnos Level 8 Level 8 (36,585 points)
    Currently Being Moderated
    Dec 11, 2012 6:35 AM (in response to David Cun)

    I suspect error -42408 is due to residual later versions of support files than those which work with iTunes 10.7.  Several possible options:

     

      1) Restore them from another source (e.g., a Time Machine backup).  Check https://discussions.apple.com/message/20441424 which requires you have a Time Machine backup. A  variant of this is at: https://discussions.apple.com/message/20448184
     
      2) Use Pacifist to re-install iTunes 10.7 and let it install the old versions over the new versions by responding "yes" when it asks if you want to replace files.
     
      3)  Untested.  If you delete the specific iTunes system files the 10.7 installer might just replace them with the old version as long as it doesn't see a newer version in place. 
       This may include these files in /System/Library/PrivateFrameworks/ which apparently get updated by iTunes 11:

     

      AirTrafficHost.framework
      CoreFP.framework
      DeviceLink.framework
      iTunesAccess.framework
      MobileDevice.framework

     

    Message was edited by: Limnos

  • Limnos Level 8 Level 8 (36,585 points)
    Currently Being Moderated
    Dec 11, 2012 8:33 AM (in response to David Cun)

    It looks like the top  system level, not your user level.  With reference to:

     

    http://www.macgurulounge.com/troubleshoot-problems-getting-itunes-to-talk-to-you r-iphone-ipad-or-ipod/

     

    I still use iTunes 7.5 under OSX 10.4 and don't have any of those files.

  • Limnos Level 8 Level 8 (36,585 points)
    Currently Being Moderated
    Dec 11, 2012 12:40 PM (in response to David Cun)

    My computer won't run anything newer than OSX 10.5.  I don't want iTunes 10 or 9 or 8 because there's so much overhead on the marketing bells and whistles vs. the one or two minor improvements I might actually use (such as find exact duplicates).  iTunes 7.5 is rock solid for me and does 95% of what I would actually use in iTunes 10 and probably 110% of what I would use in iTunes 11.

     

    I haven't had to reinstall Tiger since it was first installed in 2005.  I am still working off the same installation.  I do have Diskwarrior but I bought it to use on another drive that had errors.

     

    I don't know the details on those system files.  If they are iTunes-specific then re-installing the operating system won't replace them with an earlier version.  I don't know why you don't just use Pacifist.  It looks like many others have successfully for just the problem you are encountering and I have seen the software recommended for years for other purposes too.  Just make a clone backup of your computer and have at it.

  • vcorma Calculating status...
    Currently Being Moderated
    Dec 11, 2012 1:35 PM (in response to Limnos)

    I reinstalled with TM :

     

    first : itunes 10.7

     

    then : 'home'/Music/iTunes/

       iTunes Library.itl

       iTunes Library Extras.itdb

       iTunes Library Genius.itdb

       iTunes Music Library.xml

     

    then /System/Library/PrivateFrameworks/

      AirTrafficHost.framework

      CoreFP.framework

      DeviceLink.framework

      iTunesAccess.framework

      MobileDevice.framework

     

    and it works

     

    My configuration : mac osx 10.6.8

  • brygos Calculating status...
    Currently Being Moderated
    Dec 12, 2012 9:41 AM (in response to David Cun)

    @David Cun I am in the same boat as you were.  Please forgive the question but can you describe exactly what you did when you ran the Install disk?  I've never done that before and it would be really helpful to know the step by step.  Thanks so much!

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