Skip navigation

How do I release a stuck CD?

337 Views 5 Replies Latest reply: Mar 19, 2013 11:14 AM by Eustace Mendis RSS
joannefrommontclair Level 1 Level 1 (0 points)
Currently Being Moderated
Dec 13, 2012 10:57 AM

I have a late 2008 MacBook. I tried suggestions including resetting SMC. Is there a mechanical way to eject a stubborn disc?

MacBook, Mac OS X (10.6.8), Magic Mouse
  • AnaMusic Level 9 Level 9 (55,145 points)
    Currently Being Moderated
    Dec 13, 2012 10:58 AM (in response to joannefrommontclair)
  • Kappy Level 10 Level 10 (221,015 points)
    Currently Being Moderated
    Dec 13, 2012 10:59 AM (in response to joannefrommontclair)

    Five ways to eject a stuck CD or DVD from the optical drive

     

    Ejecting the stuck disc can usually be done in one of the following ways:

     

      1. Restart the computer and after the chime press and hold down the

          left mouse button until the disc ejects.

     

      2. Press the Eject button on your keyboard.

     

      3. Click on the Eject button in the menubar.

     

      4. Press COMMAND-E.

     

      5. If none of the above work try this: Open the Terminal application in

          your Utilities folder. At the prompt enter or paste the following:

     

            /usr/bin/drutil eject

     

    If this fails then try this:

     

    Boot the computer into Single-user Mode. At the prompt enter the same command as used above. To restart the computer enter "reboot" at the prompt without quotes.

  • frederic1943 Level 6 Level 6 (9,970 points)
    Currently Being Moderated
    Dec 13, 2012 11:14 AM (in response to joannefrommontclair)

    Does the DVD start to come out and then gets sucked back in and reappears on the desktop?

     

    I had that happen with a MacBook. It turned out that the metal case behind the plastic cover above the slot was slightly bent down. When the CD tried to eject it would hit the metal and get pulled back in. Putting a flat blade screwdriver in the slot and gently twisting it to move the metal case up allowed it to eject. Don't put it in too far you only want to bend the case not the drive.


    The case can get bent down by picking it up with your thumb pressing down on the case above the slot.

  • Eustace Mendis Level 7 Level 7 (24,590 points)
    Currently Being Moderated
    Mar 19, 2013 11:14 AM (in response to joannefrommontclair)

    And the "genius" folk did not know how to do this?

     

    Hope you went back and enlightened them.

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.