mfligge

Q: can not login to send photo book

Wanted to upload my photobook created in aperture but cannot login - although I have an apple-id, I'm treated as new customer (I'm asked to create new account). Any idea how to solve?

Aperture 3, iOS 6.0.1

Posted on Dec 13, 2012 10:28 AM

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Q: can not login to send photo book

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  • by léonie,Solvedanswer

    léonie léonie Dec 13, 2012 11:32 AM in response to mfligge
    Level 10 (107,820 points)
    iCloud
    Dec 13, 2012 11:32 AM in response to mfligge

    I'm treated as new customer (I'm asked to create new account).

    Just go ahead and enter all details for your account. Apple wants you to update your security settings. Can it be, that your password does not meet the security requirements (at least eight characters, one number, one capital) or that the answers to the security questions are not at least six characters long? Then you need to fix these, see Apple ID: Tips for protecting the security of your account

     

    Regards

    Léonie