4 Replies Latest reply: Dec 13, 2012 6:30 PM by Tallada
Tallada Level 1 Level 1 (0 points)

Both are on 3G networks, 4GLTE is very limited. Both Sprint Users.

Both have iphone 5.


We are trying to connect using FaceTime but it never connects. I will call using Facetime and it sits there on standby connecting. The end user gets a response to answer the call, then tries to connect and it hangs up meanwhile I will still be at the standby connecting screen on my phone while the end user has already hung up.


Another time was I received an incoming call and answered it like normal call, the end user said she was on FaceTime and couldnt see me!


Help! Phone defective? Service Issue? Anything?

iPhone 5, iOS 6.0.1