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Q: Can I clear a Iphone esn

So I bought a iPhone 4 on eBay and the carrier is sprint and I just notice that the IPhone has a bad esn. Could I activate the IPhone onto another sprint account and if not how could I clean the iPhone esn

iPhone 4

Posted on Dec 12, 2012 4:19 PM

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Q: Can I clear a Iphone esn

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  • by varjak paw,

    varjak paw varjak paw Dec 13, 2012 7:09 AM in response to OBEYxOFWGKTA
    Level 10 (169,890 points)
    Dec 13, 2012 7:09 AM in response to OBEYxOFWGKTA

    You cannot change the serial number of the iPhone. If the number shown electronically doesn't match the number on the case, the most likely scenario is that some unauthorized shop, or the previous owner, replaced the logic board.  Whether you can activate the iPhone to your Sprint account in such a circumstance I can't say; you'll need to contact Sprint.

     

    This forum is for the iPad, by the way.

     

    Regards.

  • by imobl,

    imobl imobl Dec 13, 2012 2:47 PM in response to OBEYxOFWGKTA
    Level 5 (7,162 points)
    iPhone
    Dec 13, 2012 2:47 PM in response to OBEYxOFWGKTA

    If the eBay listing did not say that the iPhone had a bad esn,

    open a complaint with eBay to get your money back. Try contacting

    the seller first, but don't let the seller delay you so that the time

    limits for refund run out.

     

    Bad esn is generally a carrier locking the phone from their network due

    to reported loss or theft or failure to pay the bill. You can also get

    bad esn as varjak paw states above.

     

    You could try contacting Sprint to see if there is anything you can

    do to clear the esn.