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no text notification on lock screen

1110 Views 6 Replies Latest reply: Oct 13, 2013 10:12 AM by Lemuel A. RSS
AyrshireKillie Calculating status...
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Dec 13, 2012 3:01 PM

I have just recieved a couple of text messages but when my phone is locked it won't notify me. The only way i know if i have recieved a text is if i unlock the phone and i will then see a number above the message icon relating to how many texts i have. Does anyone else have this problem? It doesn't do it all the time just from time to time. My battery is below 20% im not sure if that has anything to do with it. I have iPhone 4s running IOS 6.0.1

  • paulcb Level 6 Level 6 (18,675 points)
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    Dec 13, 2012 3:04 PM (in response to AyrshireKillie)

    Do you have your Notifications set right... Settings > Notifications > Messages

  • razmee209 Level 7 Level 7 (21,260 points)
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    Dec 13, 2012 3:06 PM (in response to AyrshireKillie)

    settings - notification - make sure message is in the notification center - ON alert style banner or alerts - badge app icon - ON

     

    view in lock screen - ON

  • paulcb Level 6 Level 6 (18,675 points)
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    Dec 13, 2012 3:09 PM (in response to AyrshireKillie)

    Not sure what the problem is but I'm pretty sure it has nothing to do with the battery.

     

    Standard troubleshooting...

     

    Try a reset by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.

     

    If still a problem restore with your backup.

     

    If still a problem restore as new, i.e. without your backup. See how it runs with nothing synced to it.

     

    If still a problem, it's likely a hardware issue.

  • justinefrombul Calculating status...
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    Aug 30, 2013 8:29 AM (in response to AyrshireKillie)

    hi i have the same problem recently.. is this a bug on the software or is it a hardware problem? had yours been fixed? please help! thanks!

  • Lemuel A. Calculating status...
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    Oct 13, 2013 10:12 AM (in response to AyrshireKillie)

    Any news on this one? the exact same thing happens to me on my iPhone 5 with ios 6.1.4. It only happens when I'm in the text message app (in the middle of a conversation), and then lock my phone. If I exit the app before locking the phone, I get text notifications.

     

    It's super annoying!!!! Please help.

     

    Just tested it on my work iPhone 5, and it's fixed in iOS 7. But definitely not working on 6.1.4.

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