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My Canon MP Navigator scanner software no longer detects multiple photos on the platen - help!

434 Views 1 Reply Latest reply: Dec 13, 2012 4:52 PM by Vitu RSS
MicheleColorado Calculating status...
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Dec 12, 2012 8:24 AM

My Canon MP Navigator scanner software no longer detects multiple photos on the platen - help! I have scanned thousands of old photos over the last few months without problem. I scanned several full pages from photo albums right before this problem began. I wonder if there is some sort of memory which is not being cleared.  I have researched everything I can findto no avail. Any ideas?

iMac, Mac OS X (10.6.8), Canon MX882 All-in-one printer/scan

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