14 Replies Latest reply: Dec 14, 2012 12:33 PM by Malignance
cienruss Level 1 Level 1 (0 points)

Anyone know when Apple is going to get this map app of theirs working properly.  The changeover has been around for a few months and I have seen many upgrades to many apps but not a one for maps.  You would think they would at least do something.  I know, the more used the better it is supposed to be but actually for me right nowit is worse. I have sent my location in 5 times over the course of the last month (using the report function) and it still shows teh same wrong place.  Yesterday the map had me go down a one way street the wrong way.  Also, the associated apps for transit just don't work.  I live in San Francisco of all places and to go 2 blocks it told me to go to Berkeley, and take Bart back then take MUNI to my location.   This is really dissppointing.  I have enough problems with the "new" FCPX then to have this.


iPhone 4S, iOS 6.0.1
  • 1. Re: maps
    razmee209 Level 7 Level 7 (23,385 points)

    Nobody here would know.  Will have to wait until Apple announce it.

  • 2. Re: maps
    ckuan Level 7 Level 7 (21,515 points)

    I have seen some updates done on the server end. I think the Maps app itself is ok, just the data that was used need to change.

  • 3. Re: maps
    peterfromlewisville Level 1 Level 1 (0 points)

    I have reported numerous POI location errors in my area over a month ago and nothing has been updated yet. I wonder how long it takes before POI's are updated.

  • 4. Re: maps
    Robert J McInnes Level 1 Level 1 (5 points)

    Updates are emerging in Maps, very encouraging I must say.

    There was a delay of several weeks, but some very local errors in Maps if reported have been fixed:

    a) section of local road shown does not exits,

    b) Freeway access wrong: must go under freeway, and take slip road loop north to go south [was previuosly shown as an impossible turn right.

    c) walking paths in a local bush reserve are now included, are accurate, and reflected correctly in MapMyRun

     

    Nice work Apple, keep it up.

    I encourage Users to continue to provide feedback, the guy and girls are responding, just give them a liitle more time.

     

    I also found a work around:

    When seeking directions to a country town in Outback Western Australia, Maps, for some very strange reason, has the town location marked way off target [often in the middle of the desert]

    Simply enter "Local Town Name Post Office" and bingo, you end up really in the middle of town. 

     

    Even Google based Apple Maps and TomTom often did not do that well either. 

    If you used a Go Via instruction, it would occassionally take you on a strange loop around the back streets of town?

  • 5. Re: maps
    Appletini6 Level 3 Level 3 (825 points)

    Please use common sense and do not drive the wrong way down a 1 way street. ANY GPS program can be wrong at times. Even google maps has taken me to the wrong locations at times.

  • 6. Re: maps
    La mei Level 1 Level 1 (0 points)

    My maps experience has been rather lack luster to be honest, I can't even find places in London anymore.  Guess I'll be bringing out the S3 more often now.

  • 7. Re: maps
    cienruss Level 1 Level 1 (0 points)

    I found the solution to my maps issue.  THANKS APPLE for allowing Google Maps back on the system.  Definitely works better now.  And may I suggest to Apple, please don't put anything out before its time (like FCPX).

  • 8. Re: maps
    GrumpyGator Level 5 Level 5 (4,560 points)

    No one here can respond to that

     

    Product feedback

    http://www.apple.com/feedback/

  • 9. Re: maps
    cienruss Level 1 Level 1 (0 points)

    I know.  I am just hoping that someone in the Apple world takes a look at these on occasion.

  • 10. Re: maps
    Malignance Level 4 Level 4 (3,375 points)

    cienruss wrote:

     

    ...And may I suggest to Apple, please don't put anything out before its time...

    I wonder why you are pointing the finger at Apple? Google Maps and YouTube where both removed when iOS 6 was released. The way I see it nobody at Apple forced anybody to update their iOS or buy an iPhone 5. That was all personal choice and personal responsibility is seriously lacking these days. Second the iOS 6 came just after Apple won a big patent infringement lawsuit against Samsung, Goolge's leading distributer of the Android OS. I don't know if you are aware that Google owns YouTube, Android and obviously Google Maps. Did you stop to think that maybe, just maybe Google decided to stop licensing the software to Apple and so they had to make the change?

  • 11. Re: maps
    cienruss Level 1 Level 1 (0 points)

    I am pointing the finger at Apple.  I know the world is not black and white and there are a lot of grays.  Google Apple and all of them for that matter have profit margins as their MO.  And yes, Google could have stopped licensing the map app but did you ever stop to wonder why?  It takes two to tango.  If Apple had thought about how this would affect its customers, maybe they would have found ways to work with Google.  I am a total Apple fan but it appears to me that the early days of Apple were focused on giving the customer what they wanted, not putting company profits over those of its users.

     

    As far as a personal choice?  I don't think so in some terms.  Yes it was a personal choice to buy an iphone but one made by me during the early days of iphone 3.  It was a phone that provided much service and Google contributed that with their apps. I upgraded when necessary and now own a 4S.  When the new OS came out, the dang option to carry Google Maps was removed NOT MY CHOICE.  I had to install a weak subsititute to get to a downgraded version of Google Maps via a browser. 

     

    Knowing how much I use the maps feature I was almost considering switching to Samsung or something that worked.

  • 12. Re: maps
    Malignance Level 4 Level 4 (3,375 points)

    cienruss wrote:

     

    Google Apple and all of them for that matter have profit margins as their MO...

     

    ...I am a total Apple fan but it appears to me that the early days of Apple were focused on giving the customer what they wanted, not putting company profits over those of its users.

    This contradicts itself. Would you please clearify?

    cienruss wrote:

     

    And yes, Google could have stopped licensing the map app but did you ever stop to wonder why?  It takes two to tango.

    Yes I did. Apple sued Samsung and Google got mad. It does take two to tango. I thought I explained that.

    As far as a personal choice?  I don't think so in some terms.

    As I said "Personal responsibility is seriously lacking these days"

     

    cienruss wrote:

     

    I upgraded when necessary and now own a 4S.  When the new OS came out, the dang option to carry Google Maps was removed NOT MY CHOICE. 

     

    It was your choice to update the iOS. Back to the personal responsibility.

     

    cienruss wrote:

     

    Knowing how much I use the maps feature I was almost considering switching to Samsung or something that worked.

     

    Right, I don't believe that for a second.

  • 13. Re: maps
    cienruss Level 1 Level 1 (0 points)

    I didn't join this forum to argue with users but since you wanted to know:

     

    Malignance stated, "This contradicts itself. Would you please clearify?"

     

    I am an Apple fan regarding its original goal of producing products that were efficient and basically just worked for its customers.  I am not a fan of companies, Apple or otherwise, who decide to put money as their goal before customers. So I don't see any contradictions as far as that goes.

     

    Malignance stated, "Yes I did. Apple sued Samsung and Google got mad. It does take two to tango. I thought I explained that."  Sorry, but you misunderstood. It takes two to tango refers to Apple, not Google or Samsung.  It is Apple's right to choose what app they approve for their product.  When the phone was first introduced (back in the 3 and 3s days) Apple allowed apps that benefitted their customers.  Thus, the reason for choosing the iphone in the first place.  But when you are stuck in a 2 year contract and the company making the product decides to change what apps are allowed and what apps are not allowed, you are trapped in a situtaion where you lose money if you change products. Therefore, your comment about personal responsibility is incorrect.  One hopes you make personal choices based on what works best for you.  But when Apple changes apps or provides a new iOS that you dont have to take but then renders current apps less efficient, you can't say that I had a stake in being responsible for that.  That was a company decision, not my own.

     

    Malignance stated, "The way I see it nobody at Apple forced anybody to update their iOS or buy an iPhone 5."  Force comes in a variety of forms.  True, no one forced anyone to buy anything.  But when you upgrade a system it invariably affects the speed and efficiency of older programs and/ or apps that you have on your system.  This is common, and a way for companies to continue making money. Force means the power to influence, affect, or control.  In this case you cannot make your apps more efficient unless you upgrade to the new iOS.  Oh and also I do not have an iphone5..not sure if I will get one.

     

     

    About me switching?  I agree Apple has some darn good stuff but I have switched before.  I was an AVID editor, switched to FCP.  When they changed their software, I left Apple and went back to AVID.  I can do the same with my phone as soon as I see the company is not benefitting me the customer anymore.  Apple should always be on the lookout to maintaning their customer base.  Customers should be loyal to products that work.  Now that is taking personal responsibility.  In turn, companies should respect customer's demands

     

    This is the end of the discussion since this was not intended to be a site for this type of discussion.

  • 14. Re: maps
    Malignance Level 4 Level 4 (3,375 points)

    cienruss wrote:

     

    This is the end of the discussion since this was not intended to be a site for this type of discussion.

    You're right that is the end of the discussion considering you can't take responsibility for your actions without pointing finger because you don't like the results. You chose to update the iOS, no one else, you did that. Take responsibility for your actions

    cienruss wrote:

     

    About me switching?

    Please???!!!!