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iTunes 11 "Last Played" and playcount not updating?

23123 Views 75 Replies Latest reply: Sep 13, 2013 7:05 AM by JonYaYa RSS
  • Al Deaderick Level 1 Level 1 (5 points)

    Yes, I am still seeing this issue with very short tracks, even with crossfade turned off.  My only suggestion is to twiddle our thumbs until Apple releases a new version that fixes this bug.

  • skellar Level 1 Level 1 (0 points)

    Turning crossfade off worked for me.

  • tenns Level 1 Level 1 (0 points)

    Open your preferences, select "Playback Preferences" and turn off "Crossfade Songs" (the first option in the menu) and itunes will resume counting your playbacks.

  • Al Deaderick Level 1 Level 1 (5 points)

    I've updated to iTunes 11.0.1 and I'm still seeing the same behavior.  


    Play counts are not updated unless Crossfade is turned off.

  • Michael Andrews Level 1 Level 1 (15 points)

    Even with crossfades selected, it not only doesn't update the play counts and last played info, it doesn't crossfade

  • kempsl Level 1 Level 1 (0 points)

    Same here... It gives you some false hope, as upon turning crossfade on, for the first song in a playlist the "last played" is updated... then it reverts to the broken behaviour. I noticed the same thing happening with the original 11.0 release too.

  • Giles65 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 14, 2012 6:48 PM (in response to kempsl)

    Very disppointing that not fixed by 11.01. Come on Apple sort it out please.

  • Cenobyte Level 1 Level 1 (5 points)

    It seems they did fix the missing "Show Doubles" feature, but that this problem got skipped in this small update. I guess this will be in 10.0.2

  • Mike Reys Level 1 Level 1 (5 points)
    Currently Being Moderated
    Dec 23, 2012 1:23 AM (in response to Cenobyte)

    clearly means that test scenarios aren't being re-used, which clearly indicates poor testing practices at Apple. But hey, testing isn't "cool", is it?

  • JamesY17 Level 1 Level 1 (0 points)

    I experienced the problem of Last Played & Plays not updating for tracks less than ~10 seconds. I copied such a track to my iPhone (4/6.0.1), played it on the iPhone then synced. This resulted in the Last Played & Plays being updated as expected.


    Bronx cheer to those at Apple responsible for this bug-ridden release. For a company with so many resources this shoddy release is a low point. Rewrite is a lame excuse.

  • Mikey Watson Level 1 Level 1 (0 points)

    That sorted it for me!





    i found that going into "edit", "preferences" and then "sharing" and checking the box marked "home sharing computers and devices update play counts" worked for me!

  • Ornitottero Level 1 Level 1 (0 points)

    I've been having the same problem.

    My crossfade was off and the problem didn't go away when I turned it on and off. 

    What did get the recently played tunes to dissappear from my playlists was closing and restarting itunes.

  • mrhiggins Level 1 Level 1 (0 points)

    None of the above have worked for me. I've tried every permutation of the suggestions everyone has suggested, ... and nothin'.  And I never used CrossFade anyway...


    One oddity I can't explain, problem seems to happen for files less than 10-20 seconds in duration (I haven't narrowed it down yet), but, audio clips with "empty" stars (not no stars) do seem to get updated just fine (but I don't have many of those, so it's hard to be sure about that).


    Also, I wonder if playing files via SmartPlaylists vs must playing them via Music/Songs.

  • bludog_houston Level 1 Level 1 (0 points)

    Play count and last played not working from devices since iTunes 11 upgrade.  Had crossfade on; turned off, no help.  Homesharing updating count has always been on.  Changing a rating on a song post quickly!  Have not been able to use smart lists for "least listnened to" music.


    The strang thing?  I have live-updating turned on, on my smart playlists.  My devices will properly remove the song from the playlist after playing; but itunes "last played" date is NOT updated.  So, the "smart" list will grab the same songs after a while.


    have tried all the following:

    Puchased AAC files

    ripped MPEG



    smart lists on device

    regular list on device

    closing/restarting itunes



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