stu46
Level 1 (1 points)

Q: I can't send hotmail emails from my mac but I can receive them

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Posted on Dec 13, 2012 10:57 PM

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stu46

Q: I can't send hotmail emails from my mac but I can receive them

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  • by JMAbeshaus,

    JMAbeshaus JMAbeshaus Dec 14, 2012 2:48 PM in response to stu46
    Level 1 (35 points)
    Dec 14, 2012 2:48 PM in response to stu46

    What application are you using to send and receive emails? It would appear that you have an issue with your outgoing mail server.

  • by stu46,

    stu46 stu46 Dec 14, 2012 11:49 PM in response to JMAbeshaus
    Level 1 (1 points)
    Dec 14, 2012 11:49 PM in response to JMAbeshaus

    Just the standard mac one not sure what its called

  • by Radiation Mac,

    Radiation Mac Radiation Mac Dec 15, 2012 3:37 AM in response to stu46
    Level 5 (4,656 points)
    Safari
    Dec 15, 2012 3:37 AM in response to stu46

    Are you trying to receive emails while using the "Safari" app or the "Mail" app?  Which are you opening to check your emails?  If it is the Mail app, the JMAbeshaus above was probably correct in that you need to open the "Mail" app>click on the word "Mail" in the upper left MenU Bar on the screen>click on Preferences>from here on out follow here:

     

     

    In the past, you couldn't use Hotmail with the build-in Mail application in OS X (at least without third-party apps/plugins). But recently, POP3 access has become free for all Hotmail accounts, and you can now set up Hotmail in Mail; here's a little guide:

    1. Start Mail
    2. Go to Mail » Preferences, and click on Accounts.
    3. Click on the plus button (lower left) to add a new account.
    4. Type must say POP, and give the account a description.
    5. You must fill in the following information correctly or the account will not work:
      • Incoming Mail Server: pop3.live.com
      • Username: Your Hotmail address (with @hotmail.com, @live.nl or any other @live or @hotmail extension included)
      • Password: Your Hotmail password
    6. Click on Continue
    7. Set the Outgoing Server to smtp.live.com, then click Continue, and click Continue again.

    If everything was done correctly, you can now read and send Hotmail with the built-in Mail.app in OS X.

  • by smilemaker77,

    smilemaker77 smilemaker77 Dec 28, 2012 9:00 AM in response to stu46
    Level 1 (0 points)
    Dec 28, 2012 9:00 AM in response to stu46

    Did this work?  Because I am having the problem, have done the above and it says 'cannot send message using the server smtp.live.com:my email address here" because it times out.  I am totally comfused about how to fix it!  Did you have this too?

  • by stu46,

    stu46 stu46 Dec 28, 2012 9:52 AM in response to smilemaker77
    Level 1 (1 points)
    Dec 28, 2012 9:52 AM in response to smilemaker77

    No!! tried all that and all my mail says is off line???it starts out ok but wont send anything   looks like i am going to have to phone them lets hope they dont charge me

  • by smilemaker77,

    smilemaker77 smilemaker77 Dec 28, 2012 10:51 AM in response to stu46
    Level 1 (0 points)
    Dec 28, 2012 10:51 AM in response to stu46

    I wasn't sure who to contact to help!  If you get an answer please share!

  • by stu46,

    stu46 stu46 Dec 28, 2012 11:09 AM in response to smilemaker77
    Level 1 (1 points)
    Dec 28, 2012 11:09 AM in response to smilemaker77

    Just need to ring apple support I will do it when I have time and I will share the results. Unless anyone else can help

  • by stu46,

    stu46 stu46 Jan 2, 2013 11:46 AM in response to stu46
    Level 1 (1 points)
    Jan 2, 2013 11:46 AM in response to stu46

    Ok so i phoned the support line cost me £30 we chanced lots of settings which none of them worked so after about 30-40 mins the adviser said to reboot the mac. this took several hours and still did not work!!!! BUT here we are 4 days later and its now working!!! whats that all about???? It still says hotmail offline but hay it works  so i think i am in for a refund!!!!!!!!!

  • by mmjosh1010,

    mmjosh1010 mmjosh1010 Jan 2, 2013 4:53 PM in response to stu46
    Level 1 (0 points)
    Jan 2, 2013 4:53 PM in response to stu46

    Stu46, are you with BT? I am having the same problem and I think it is because of BT. Do you know how it just started working again or did it just randomly start working?

  • by stu46,

    stu46 stu46 Jan 3, 2013 1:07 AM in response to mmjosh1010
    Level 1 (1 points)
    Jan 3, 2013 1:07 AM in response to mmjosh1010

    yes I am with BT. it is still working this morning.. the only other thing is when I rebooted I hard wired my mac and it is still wired??? I have always been able to send from my ipad and iphone which is strange...

  • by kennerhk,

    kennerhk kennerhk Jan 9, 2013 6:02 PM in response to stu46
    Level 1 (0 points)
    Jan 9, 2013 6:02 PM in response to stu46

    Just FYI, I've had the same problem for months now. I have been accessing my hotmail via the web, but decided to try the OS X Mail app.  I could get emails into the account with no problem but couldn't send.  I read all the blog and support entries and have tried everything they recommended, like changing my computer name to one word, without success.  Then last night, it just so happened that my broadband provider had to change out my wireless modem.  As soon as he plugged in the new one, some emails that had been in my outbasket for a month went through instantly and all of a sudden my Mail, both incoming and outgoing now work.  So I think people need to look at their router settings for the a solution to the problem. 

  • by RHODRI1,

    RHODRI1 RHODRI1 Jan 12, 2013 5:29 AM in response to kennerhk
    Level 1 (0 points)
    Jan 12, 2013 5:29 AM in response to kennerhk

    im having the same problem

     

    has worked for years now both my partner and i are having the same problem - cant send- with each of our macs,

     

    have tried everything - checking settings, reinstalling accounts, updating software, changing computer names............

     

    - its not a router problem as all our iphones and ipads are working fine - just the macs

     

    genius bar next stage

  • by stu46,

    stu46 stu46 Jan 12, 2013 10:55 AM in response to RHODRI1
    Level 1 (1 points)
    Jan 12, 2013 10:55 AM in response to RHODRI1

    Hi are you on bt Internet?? I could still send from my iPad and iPhone but not the mac. I have done everything you have. Mine works sometimes now. Come on apple bt  we need answers!!

  • by RHODRI1,

    RHODRI1 RHODRI1 Jan 12, 2013 11:10 AM in response to stu46
    Level 1 (0 points)
    Jan 12, 2013 11:10 AM in response to stu46

    yep on bt internet.

     

    have tried everything, i think its an apple software issue.

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