8 Replies Latest reply: Dec 15, 2012 9:16 AM by Joseph Delaney
Birchwood50 Level 1 Level 1 (0 points)

Two weeks ago, I demonstrated the excellent Apple TV to my Sister, using her ipad and my Apple ID - she was so impressed, she ordered one immediately! Good work Apple - great product; however you appear to shot yourselves in the foot as now she can't log back in using her ID .... For 90 days! WHY??


iPad 2
  • 1. Re: What's this 90 days penalty all about then??
    Joseph Delaney Level 3 Level 3 (550 points)

    I think it's a deliberate annoyance, to prevent people from using iTunes Match to download songs from other people's libraries. Or at least to mollify the record companies, who are terrified that people might do that.

     

    If you remember the history of the music industry, they initially tried to completely stop the sale of digital music that wasn't "rights managed" and severly limited. Apple broke the logjam by introducing limits like this one - they don't interfere with most people, but they will affect you from time to time.

  • 2. Re: What's this 90 days penalty all about then??
    Michael Allbritton Level 6 Level 6 (16,710 points)

    This is a restriction most likely imposed by the record labels. They are terrified of people not paying for every single copy of thier music we have.

     

    Regretably there is no way around this restriction so you're sister is just going to have to wait to log back into her iTunes Store account on her iPad. Keep in mind that iTunes Match is designed and intended to be used as a single user service. The idea is one person signs in and doesn't sign out.

  • 3. Re: What's this 90 days penalty all about then??
    Glenn Ferguson Level 1 Level 1 (95 points)

    What am I missing here.  Are you telling me that if I log out of my Apple user account/iTunes store/app store on my iPhone, then log in under my sons name, I can't go back to my name for 90 days?  If that is the case, one has to be quite careful!!  There has to be a "you can do this x amount of times before there is a restriction" type of thing?

  • 4. Re: What's this 90 days penalty all about then??
    Joseph Delaney Level 3 Level 3 (550 points)

    Glenn Ferguson wrote:

     

    Are you telling me that if I log out of my Apple user account/iTunes store/app store on my iPhone, then log in under my sons name, I can't go back to my name for 90 days?  If that is the case, one has to be quite careful!!  There has to be a "you can do this x amount of times before there is a restriction" type of thing?

     

    The 90 day restriction only applies to certain services, like auto-downloading of content (see the terms of service ,  scroll down a little to see the relevant section).

     

    So here's something for Birchwood50 to try - and please let us know if it works. Turn off the automatic download settings on your sister's iPad, and then see if she can get back into her account - do a new song purchase as a test (even a free song should work, for testing - but don't bother downloading a previously-purchased song, that will NOT work as it falls under the same 90-day restriction).

  • 5. Re: What's this 90 days penalty all about then??
    Limnos Level 8 Level 8 (38,475 points)

    iTunes Store: Associating a device or computer to your Apple ID - http://support.apple.com/kb/HT4627 -  In connection with, "When you turn on iTunes Match or Automatic Downloads, or when you download past purchases on an iOS device or computer, that device or computer becomes associated with your Apple ID." "Your Apple ID can have up to 10 devices and computers (combined) associated with it. Each computer must also be authorized using the same Apple ID. Once a device or computer is associated with your Apple ID, you cannot associate that device or computer with another Apple ID for 90 days."

  • 6. Re: What's this 90 days penalty all about then??
    Michael Allbritton Level 6 Level 6 (16,710 points)

    Glenn Ferguson wrote:

     

    What am I missing here.  Are you telling me that if I log out of my Apple user account/iTunes store/app store on my iPhone, then log in under my sons name, I can't go back to my name for 90 days?  If that is the case, one has to be quite careful!! 

    As Limnos has posted from the KB article if you have automatic downloads or iTunes Match enabled, or you dowonload past purchases, yes, this will be the case. You can not associate that device with another iTunes Store Apple ID for 90 days.

     

    Glenn Ferguson wrote:

     

    There has to be a "you can do this x amount of times before there is a restriction" type of thing?

    There isn't.

  • 7. Re: What's this 90 days penalty all about then??
    Birchwood50 Level 1 Level 1 (0 points)

    Thanks Joseph - I've emailed her your suggestion - I'll let you know how she gets on.

  • 8. Re: What's this 90 days penalty all about then??
    Joseph Delaney Level 3 Level 3 (550 points)

    The article Limnos referred to is important too - you may have to go into your iTunes Store account page to remove her iPad from your account before that will work for her. It sounds like both are needed.