Q: No updates on iPhoto and iMovie, says they were purchased on another account; I only have the one.
I just received my new MacBook Pro 13, and while updating software and installing Office and Acrobat, found that I could not update iMove or iPhoto, because they were purchased under a different account. I've only ever had one apple ID, and iMovie and iPhoto were, of course, preloaded. How can I update these two apps?
Jay
MacBook Pro, OS X Mountain Lion (10.8.2), 13" display, 8GB RAM
Posted on Dec 15, 2012 2:07 PM
by sleepyeyes2k2,Solvedanswer
My problem was solved when Apple Customer Care sent me redemption codes for iMovie and iPhoto. I redeemed the codes, redownloaded the apps, and now everything is fine. Thanks for your input.
Posted on Dec 17, 2012 11:23 AM