1 2 Previous Next 23 Replies Latest reply: Jan 13, 2013 5:28 PM by Darrell R Coe
Darrell R Coe Level 1 Level 1 (145 points)

I recently had to change my modem/router because of technical problems.  I have  PowerBook, OS X 10.4.11, that I am having trouble accessing my network to get on the internet.  I had originally named my network the same as the defective unit but used a new password.  When I selected the network under my airport icon, the computer asked for the password, which I placed in the appropriate box.  The computer stated I was unable to join the network.  Thinking that I may have been confusing the computer by having too many of the same network names in my preferred networks, I went to the System Prefs>Network>Airport>Preferred Networks and deleted all Networks with the same Network name.  I also went to Utilities>Key Change Access>System to delete any passwords associated with my Network name and found no entries.  I also tried to 'Create Network from the Airport drop down menu and the '+' from the Preferred Network PaneMy grand son and I have since changed the Network name and password on the Modem/Router setup twice and the PowerBook is still unable to "join the Network".  My grandson has a HP laptop and my wife has a MacBook 2.0 and they have no roblem accessing the network or the internet.  Can anyone help?

  • 1. Re: Unable to connect to wireless network
    BDAqua Level 10 Level 10 (116,470 points)

    Hi Darrell,

     

    Is the PB mayybe 802.11b/g only, & the new Router 802.11n?

     

    Is the new PW possiblyn WPA2 & the PB cn only do WEP or WPA?

  • 2. Re: Unable to connect to wireless network
    Darrell R Coe Level 1 Level 1 (145 points)

    Hey B,

    Happy Holidays to you and your family.  The PB has an Original Airport Card and according to the System Profile; Supported PHY Modes:          802.11 b.    The modem/router is a Zyxel PK5100-1which supports Security Type WPA and WPA2-Personal.  Apparently it does not support WEP, which I have never used

  • 3. Re: Unable to connect to wireless network
    BDAqua Level 10 Level 10 (116,470 points)

    There's 2 original 802.11b cards, and one needs a firmware update to do WPA, but neither can do WPA2. some Routers in WPA/WPA2 mode try WPA2 first & if they fail that don't try WPA, does it have a WPA only mode?

     

    Does it have an 802.11b/g compatability mode/setting?

  • 4. Re: Unable to connect to wireless network
    Darrell R Coe Level 1 Level 1 (145 points)

    The System Profiler states:Wireless Card Type: Airport

                                              Wireless Card Locale: USA

                                               Firmware Version 9.52

    If you ew lookig for more info that may be on the card, I will have to unscre the back cover toget you the info.  If I can trust my memory, I think the Airport Card was 802.11b/g compatible.  This was the computer that I had trouble wiith in connecting to the local library network, only to find it was a library router problem  In the meantime, I tried to add the network name again via the '+' on the network pane.  The only security option available with WPA was WPA Enterprise and WPA2 Personal.  I tried using WPA2 Personal and when I clicked 'APPLY'  pop up window stated that an error occured in joining this network.  Do you think the Airport Card needs an uprade?  If so, where would I get it?

  • 5. Re: Unable to connect to wireless network
    BDAqua Level 10 Level 10 (116,470 points)

    I think the card is fine, I believe it's the Router, could it be using WPA2 Enterprise?

  • 6. Re: Unable to connect to wireless network
    Darrell R Coe Level 1 Level 1 (145 points)

    Tried adding network ID with WPA-2 Enterprise, which was a change from WPA-2 Personal and noticed a slight difference in the setup.  It asked for a User ID in addition to the password  I left the //user ID 'blank' and attempted toto sign in through the Airport Icon drop down menu.  A pop up window appeared stating "There was an error in joing the network.  I tried using Security code WPA Personal.  I checked the router setup screen and it said it spported WPA and WPA-2 Personal only.  I know you feel the Airport card is OK, but yet it does not work with the PB but works with the Airport Extreme in the MacBook 2.0 and the HP laptop

  • 7. Re: Unable to connect to wireless network
    BDAqua Level 10 Level 10 (116,470 points)

    Just askin'... is there an 802.11b/g compatability mode or seperate SUID setup for 802.11b/g in the Router?

  • 8. Re: Unable to connect to wireless network
    Darrell R Coe Level 1 Level 1 (145 points)

    B,

    There is no setup so to speak other than to set up the name of the network and password to gain access to the internet.  The Security is preset and does not allow any changes.  I believe the Century Link Tech  stated that the modem/router was 802;11b/g compatible.  But, 802.11n is designated in small print on the back of the modem/router.

  • 9. Re: Unable to connect to wireless network
    BDAqua Level 10 Level 10 (116,470 points)

    I think we're going to have to try Internet Sharing from another computer, if all others are Wireless, then wed need to share via Ethernet.

  • 10. Re: Unable to connect to wireless network
    Darrell R Coe Level 1 Level 1 (145 points)

    So what you are saying the that the Original Airport Card which is 802.11b/g does not work with an 802.11n router?    And, the only way to get the PB to work with the internet would be to try internet sharing with another computer and how does that work?  I would assume it is configured in System Preferences> Sharing> Internet Sharing Preferences>Sharing>Internet Sharing>  Select which options     Thinking of another option be:  purchase a 802.11n (Brlken)USB adapter for the PB and uninstall the Original Airport Card orattach an ethernet cord from the PB to a wired port on the modem router?

  • 11. Re: Unable to connect to wireless network
    BDAqua Level 10 Level 10 (116,470 points)

    Depends on he 802.11n Router.

     

    Yes Internet Sharing would work, from say a Computer using Airport/Wifi to the PB using Ethernet, or vice versa.

     

    A USB Wifi adapter may solve your Wifi issue, as long as it has OSX drivers for your OSX version. You'd just disable Airport.

     

    Ethernet from PB to Router would be cheapest, fastest, & easiest.

  • 12. Re: Unable to connect to wireless network
    Darrell R Coe Level 1 Level 1 (145 points)

    B,

    I was conferring with Century Link about the problem and he was trying to troubleshoot from his end.  I was thinking that maybw it might need a firmware/software update.  Anyway, he was having me select the network and inputting the password and I told him about the "Error in joining the network window.  He asked whether we used the same network name and password and i informed him that I used a new network name and password.  Anyway, I deleted and added a new Network and Security, rebooting after each delete and add.  I then chose the network name from the drop down menu under the Airport Icon.  The first time I chose the network name, I noticed the Security was populated as WPA Personal.  Knowing I set the Security for WPA2 Personal, I went back to the Network Configuration screen and found that I did configure Security for WPA2 Personal.  When I went back to the Airport drop down menu and selected my network, the network name was configured for WPA Personal ans not WPA2 Personal.   I do not know where I went wrong.  I rebooted after deleting the Network and rebooted after adding the network with Security QPA2 Personal.  I did the delete and add twice making sure I rebooted after each delete/add and the result was still the same.  To be truthful, I really did not notice the security during my earlier configs.  That was my fault.  I guess I just concentrated on the fact that I had selected the correc Network and I inputted the correct password.  My attention to detail strikes again, I'm sorry!

  • 13. Re: Unable to connect to wireless network
    BDAqua Level 10 Level 10 (116,470 points)

    OK, good work n your part so far, but is it working now???

  • 14. Re: Unable to connect to wireless network
    Darrell R Coe Level 1 Level 1 (145 points)

    No, I can not get the network name to change security from WPA Personal to WPA2 Personal.  I have deleted , APPLY the network several times, rebooted and added the network again with the WPA2 Personal Security, Appy and rebooted and still when I use the Airport Icon; select the network, it continually come up with the WPA Personal Security codeand there is no option to change the code.  I even tried to place a NONE Security Code and it came up with the WPA Personal Code on the Airport Drop down menu.  I tried it with the Airport on and off and I reset the modem/router several times. It appears WPA Personal is stuck there.  I am getting frustrated (at least as frustrated as a Stroke Survivor can get, but still confused and smiling)

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