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deathstarx Level 1 Level 1 (0 points)

Hi all,

 

RE: Applications problem: "You cannot update this software since you have not owned the major version of this software."

 

Until recently, I have not encountered this problem.  And I am facing this problem for both my iPad and iPhone. 

 

I only have 1 iTunes account and the most recent change was that I switched the location from Singapore to UK (I'm currently in the UK).  I also updated my applications a couple of times before since the change in location, so I doubt it's due to the location change.  I've tried signing out of the account in the iTunes accounts on the devices, then signing back in.  I've also tried restarting the devices (and for the iPad, I even updated the iOS). 

 

Any idea what else I can do to try to rectify this?

 

Thanks and regards,

Tammy


iPhone 4S, iPad 3 as well
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