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  • 2,640. Re: iPhone 5 wifi issues
    KJ49 Level 1 Level 1 (0 points)

    shnzrsrfun wrote:

     

    I also have spent hours trying to resolve the wifi home router  connection issues after the upgrade 6.0.1 to our iphone 3g, iphone 4s, and iphone 5 which I just purchase two days ago. Both versions of our  ipad's connected without issues.

     

    After hearing that nothing could be resolved with apple tech; I went out yesterday and replaced the Netgear WNDR 4500 router with their latest Netgear R6300 and within 30 minutes had all the devices connected to the home wifi. Figured if it didn't work I'd take it back. So far no dropped wifi signal, and no cellular data leakage while on the wifi.

     

    While this isn't the best solution at least it worked as we were incurring large amounts of data usage and additional charges.  Once this worked I turned on the cellular connection and looked at a weather app and then checked data usage and saw that the iPhone 5 was chewing through about 2 MB a minute on AT&T.  Called and talked to AT&T tech folks who said they were having a meeting on the data bleed issue today.  I just wanted to have my phone on record so when they figure it out I can get a credit back!!??

    I did the same thing, I bit the bullet and picked up a new Asus ac66r from best buy.  Figured if it didnt work I'd just return it.  What a HUGE improvenement over the E2500 Cisco, I read some reviews on the E2500 and they complained about the 2.4ghz range and speed and I guess they werent too far off - too bad I didnt read the reviews before I bought it.  Not the most economical solution, and yes my ip4 worked fine with the old router but it works.

     

    No more dropouts in the house and I can use it to stream all the way down to one bar on the WiFi 100' from my house with no dropouts as well.  Doesnt help me at work but at least at home it fixed the ip5.

     

    As far as the data leakage, I found what was happening with the main audio streaming app I use (ooTunes) is when the WiFi signal dropped it switches to LTE, then when WiFi came back it still stayed in LTE until it either lost the LTE signal or you manually stopped the stream and restarted it.  In the app settngs I was able to turn off cellular data so that stopped that.  I ended up using 450mb of data in three dats and didnt even know it.  I have unlimited and never get anywhere the 3gb throttling cap but man thats a big chunk of data in three days.  Now that I turned the cellular data off in that app I havent added one MB of download cellular data.  Thats more of an app issue I think, it hasnt been updated in a while and maybe thye changed something with ios6 that affects the switching between cell and wifi.

  • 2,641. Re: iPhone 5 wifi issues
    regulators.mountup Level 1 Level 1 (0 points)

    My iphone5 wouldn't connect to my wireless router.  I  turned the phone off and on.  Now it connects tot the router without issue. 

  • 2,642. Re: iPhone 5 wifi issues
    marshallfromct Level 1 Level 1 (0 points)

    I wonder if Apple will pick up the cost of all those new router purchases???

     

    Give me a break Apple, any one who knows the basics of networking can tell you new technology is always backward compatible.

     

    Telling a consumer that they will have to replace existing connection points is absurd.  Apple should be ashamed, they have made them selves to look like idiots!

     

    I can't wait for the time Apple has to inform all those who offer public hot spots the news!

     

    Recognize the problem Apple and at least tell us you are working on it!

     

    Stop worrying about your stock!

     

    My router is at least 12 years old, WEP enabled.   After seeing that the phone did not resolve my 3 DNSs I manually entered them and all ways well.

     

    Public hot spots are another story.  Switching from DHCP to static and then back to DHCP connection seems to force the connection.  Also renewing the lease works some times.

  • 2,643. Re: iPhone 5 wifi issues
    Eliot_P Level 1 Level 1 (0 points)

    I just got two replacements for my two iPhones, and got the exact same issue on one of them. The other one has been working fine so far (for about 2 hours now), but there seems to be something sketchy with its WiFi antenna too because it always gets stuck when running a test with the speedtest.net. app.

     

    We'll see whether the second one also turns out be a dud. I really want to love my iPhone 5, it's really difficult when a feature as basic as WiFi doesn't work properly.

  • 2,644. Re: iPhone 5 wifi issues
    Fakensta Level 1 Level 1 (0 points)

    To those who have both the iPhone 5 and 4S, does this problem only occur with the 5 or the 4s has the same issue as well? I checked the thread with iPhone 4S wifi issues and it is no where near as popular as this thread, so I was wondering if the 4S works better than 5 in terms of wifi connectivity?

  • 2,645. Re: iPhone 5 wifi issues
    Shanon.Roberts Level 1 Level 1 (5 points)

    Iphone 4S, Iphone 5 with IOS 6 ive idenfitied to be the issues thus far and also i use Netgear WiFi products and they are well aware of connectivity issues with IOS 6, atleast they are open about it.

     

    Personally, i wouldnt recommend Iphone 5 OR anyone upgrading to IOS6 for that matter, unless you want to join us in all our dramas.

     

    The total postings should be enough to deter people

     

    I hope EVERYONE read this post

     

    READ the history of threads for "possible" solutions and fixes, though nothing is concrete.

     

    Its pointless everyone coming along saying they have WiFi issues can someone help. First thing to do is help yourself by searching these threads and if you cant find you're answers, THEN come and join us in pain

     

    Hopefully IOS 6.1 or a future Iphone 6 could be the answer it seems.

  • 2,646. Re: iPhone 5 wifi issues
    Russ T Level 1 Level 1 (5 points)

    To those who have both the iPhone 5 and 4S, does this problem only occur with the 5 or the 4s has the same issue as well? I checked the thread with iPhone 4S wifi issues and it is no where near as popular as this thread, so I was wondering if the 4S works better than 5 in terms of wifi connectivity?

    We've got an iPhone 5, 4S and a 4th Gen iPod touch - all running iOS 6.0.1 - all affected by this problem. Our 3rd Gen Wi-Fi iPad running iOS 6.0.1 is working fine.

     

    @Shanon.Roberts - I couldn't agree more with everything you've said. I have tried every single fix listed on this forum and nothing has worked. I had a small glimmer of hope last night after I entered OpenDNS's servers into my router and iPhone and I had a normal (15Mbps) download on a speedtest. Subsequent testing crushed those hopes as my tests dropped back to the abysmal level.

     

    Anyone who thinks this is a simple issue of router/iPhone incompatibility and/or firmware issue - I can't believe that's the issue because (as I've noted multiple times) I am using a 5th Gen Apple AirPort Extreme WITH the latest firmware and I'm still having the issue - not to mention on the 3 other routers I use.

     

    The bottom line, as Shanon is alluding to, is that until Apple actually acknowledges this as an issue and does something to fix it - all other "solutions" are mere work arounds. I'm guessing that most who take time to post on here are more knowledgable than the average user - isn't Apple's mantra "it just works"? What about all of the typical users who just get stuff and expect it to work out of the box? Surely they can't be expected to change a bunch of settings just to get basic Wi-Fi to work?

     

    Which brings up another point that some have mentioned on here. Over 2500 posts on this thread ALONE, not to mention other similar threads on Apple forums PLUS multiple other tech forums all talking about the same issue. However, what about all the people who have slow, crappy Wi-Fi and just don't know any better so aren't even reporting it?

  • 2,647. Re: iPhone 5 wifi issues
    cocktail5555 Level 1 Level 1 (50 points)

    Something I just noticed concerning the wifi issue I was having. Again, for reference, I can connect to wifi just fine but when I put the phone to sleep it would drop the connection after a few minutes. If I wanted to connect to wifi again, I would need to open the settings app and select the wifi account once again. Note that I am using a router with no security or password required. It's wide open.

     

    With all my devices, I would have the wifi settings "ask to join" turned off. I have now turned this option on and the phone will finally connect on its own and stay connected. Yay ;)

     

    However, I noticed that when waking the phone (not unlocking) it shows the 4G icon and then takes a few seconds before it shows its connected to wifi. So, I am assuming that when the phone is asleep, it drops the wifi connection.

     

    I will test this evening. I plug my phone in over night and charge fully for morning. If wifi is connected when the phone is asleep, my iCloud backup should work. If there is not backup in the morning, then we know it lost connection.

  • 2,648. Re: iPhone 5 wifi issues
    KJ49 Level 1 Level 1 (0 points)

    marshallfromct wrote:

     

    I wonder if Apple will pick up the cost of all those new router purchases???

     

    Give me a break Apple, any one who knows the basics of networking can tell you new technology is always backward compatible.

     

    Telling a consumer that they will have to replace existing connection points is absurd.  Apple should be ashamed, they have made them selves to look like idiots!

     

    I can't wait for the time Apple has to inform all those who offer public hot spots the news!

     

    Recognize the problem Apple and at least tell us you are working on it!

     

    Stop worrying about your stock!

     

    My router is at least 12 years old, WEP enabled.   After seeing that the phone did not resolve my 3 DNSs I manually entered them and all ways well.

     

    Public hot spots are another story.  Switching from DHCP to static and then back to DHCP connection seems to force the connection.  Also renewing the lease works some times.

    I agree, after replacing the router, the phone and numerous restores I'm done.  Just when I thought I had it solved out of nowhere it just stops moving data, even with almost full signal strength.  Pick up my old ip4 with ios6 and it works just fine in exactly the same spot, even my old 1st generation touch kicks the IP5's butt as far as WiFi goes. 

     

    I'm throwing in the towel, I'll return it tomorrow and be done with it.  I'll suffer with my old ip4 until the ip6 comes out or a definate software fix comes out and pick up another one.

  • 2,649. Re: iPhone 5 wifi issues
    NeRD_ Level 1 Level 1 (0 points)

    I have a Sprint iPhone 5 on the latest iOS update. I noticed the WiFi drops off to 3G when the display is off, at home. As soon as I press the home or power buttons, the 3G icon is there for less than a second then switches to the WiFi icon.  At work I don't have this issue on the WRT54G.  At home I didn't have this issue with the D-Link DIR-655, but it started when I set up my new ASUS dual-band ac router.   I swear I only see this issue at home on the new router.

     

    This is a coincidence, but I'm listening to Pandora from the phone right this very moment via BT (Beats Wireless, if it matters), and when I press home or power buttons, there is no 3G icon in the lock screen...the WiFi icon, as expected.  I am wondering if this is a power-saving feature when the phone isn't using data?  I'm streaming Pandora wirelessly, so the phone may only retain the wireless icon and signal when the phone is actually using data.  I discovered this just a moment ago.  Any inpunt from members is welcome!

     

    I wonder if WiFi is actually on the whole time and the 3G icon in sleep/wakeup mode is just a visual glitch?  I'm no expert, just asking. Since it doesn't happen at work, at my girl friend's pad on her WiFi network, and on my old router, I'm left to believe that my new ac router is being a ***** with this phone.  The phone has this WiFi-drop issue on both the 2.4 and the 5GHz radios. 

     

    My $0.02.  Thanks for reading /=

  • 2,650. Re: iPhone 5 wifi issues
    JimHdk Level 7 Level 7 (23,635 points)

    That's due to a problem with your new ASUS router.

  • 2,651. Re: iPhone 5 wifi issues
    Russ T Level 1 Level 1 (5 points)

    My understand is that it's a power saving feature of the Wi-Fi on the iPhone 5. I've noticed it on mine too - using my Apple router - but it's not consistent.

     

    If your Wi-Fi is working as it should otherwise, consider yourself lucky you don't have to deal with the rest of the Wi-Fi mess.

  • 2,652. Re: iPhone 5 wifi issues
    KJ49 Level 1 Level 1 (0 points)

    JimHdk wrote:

     

    That's due to a problem with your new ASUS router.

     

    Of course it is.

     

    Thats why the ip5 didnt work on my old (newer) Cisco router (E2500), the linked Cisco routers at my office (both 2.4 and 5ghz) AND the the rt-N66 which is one of the top rated N routers.  The Asus riuter is good for about an 1/8 of a mile with the gen 4 touch on Ios 6.0.1.  The IP5 will drop out 20' from the router.

     

    Its kind of funny the WiFi works perfect on my old IP4, 1st gen touch, 4th gen touch, belkin USB N card, Sony viao laptop and EEPC netbook.  I'm not the smartest guy in the room but one would gather the IP5 has a problem and not the router by simple process of elimination.  None of those devices had any issues with the E2500 either, except the IP5 of course.

     

    Doesnt matter anyhow, its back at the Apple store from where it came and I'm enjoying a 128kb HD audio stream on my IP4 as I type this. 

  • 2,653. Re: iPhone 5 wifi issues
    JimHdk Level 7 Level 7 (23,635 points)

    My response was directed NeRD_ not to you.

     

    My IP5 works fine on any router i've tried it on.

  • 2,654. Re: iPhone 5 wifi issues
    marshallfromct Level 1 Level 1 (0 points)

    Why are we still talking routers? In the real world, not Apple's world, this technology is suppose to be standerized! People, Apple needs to admitt that there is a problem and let all of us know they are working on it!