My girlfriend has an iPhone 3G. It worked just fine until one day all apps started crashing. Reboot didn't help. I thought it would be a good time to upgrade to the latest OS. Turns out the phone had iOS3 and there was an upgrade to iOS4.2. Perfect. I thought.
After spending two whole long evenings running the backup and upgrade, finally everything was done. The phone reboots and... then it was LOCKED. Only emergency calls. Unbelievable!
We took it to a store and had to spend $50 just to unlock it. Not very nice but at least now it should work... I thought.
Restoring the phone returned the photos and songs, but none of the apps. None. Fine, surely Apple would allow us to download them from iStore again, with the lastest operating system and all. I thought.
The phone now has the very latest iOS4.2 available for the phone, yet iStore require at least iOS4.3 for almost all apps. (Apps that we HAD just some days ago when the phone had iOS3.)
Is this a typical Apple experience? I was thinking to get her a new model, and also get one myself, but after this experience I am not so sure. A perfectly working smart-phone turned into a useless phone by the very software of the manufacturer... not building much confidence.
How can we get it back to iOS3 and get all her old apps back?
I was thinking that a factory reset might get back the iOS3 and hopefully get all her old apps back from iTunes. But I hesitate with the above experiences.
It might force us to the store again and spend another $50 and, again, there might not be any guarantee that it will be useful.
Any hints please to get her phone running again?