2 Replies Latest reply: Dec 17, 2012 10:55 AM by léonie
William Hooper Level 1 Level 1 (15 points)

Ever since I upgraded to Mountain Lion, my USB USRobotics 5637 no longer detects a dial tone. I have been in touch w USRobotics who say it is an Apple thing.  I have another USB modem by ZOOM. It works on about 50% of my outgoing faxes. The others do not connect. But at least I know the cable phone lines is OK


I am using Moutain Lion 10.8.2 and faxing via Preview for some items, other from MacPractice EMR program and others from a variety of locations. I have never had issues with Lion or before.


I am using a iMac 3.06 GHz Intel Core i3.


My settings in System Preferences are:


1. Network>Advanced...I have tried using all options on the pull down screen for detecting dial tone with change. I have the USRobotics selected

2. Printer I have search for the fax driver, found the appropriate one for both the Zoom and USRobotics and selected them.


Yet, I cannot get it to work.

Help please.

iMac, OS X Mountain Lion (10.8.2)