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iphone 5 wont stay connected to wifi

226256 Views 216 Replies Latest reply: Apr 12, 2014 8:36 AM by jfromcheshire RSS Branched to a new discussion.
  • BlueClearSky Calculating status...
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    Dec 18, 2012 10:17 PM (in response to Nilotec)

    Just an FYI .. the new 6.0.2 does not fix the wifi issues, the same issues still occur

  • ingofromleeds Calculating status...
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    Dec 21, 2012 6:02 AM (in response to Aduran86)

    Same here need to be at least 10 feet away to get full signal as soon as I move away it drops drastically, but free wifi areas will not connect automatically, poor ios 6.0.2 I thought this was the fix  

  • androidapplewindowspc Calculating status...
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    Dec 21, 2012 5:46 PM (in response to Nilotec)

    iphone 5 switches back to cellular data when screen locks unless phone on charge!

     

    please apple fix this i want to use wifi at home so i dont use data allowance!

     

    thank you

  • wookeywarn Calculating status...
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    Dec 22, 2012 3:17 AM (in response to Nilotec)

    nope the update has not fixed it for me.  sorry but this is just the latest in their treatment of us that says they couldnt care less.  with all their money how hard is it to ensure their kit maintains connection with wifi - i have no problems with ipads, iphone4 or ipods in the house.  The 'genius' bar denied all knowledge when i went in a few weeks ago about it.

     

    I was already falling out of love with Apple and i think this signals divorce for me.

  • amiedera Calculating status...
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    Dec 23, 2012 6:56 AM (in response to sja411)

    Thanks guys. I also had a similar problem of wifi disconnecting every time. I tried ur advice and now I have no problem with my wifi. It remains connected throughout and saves me the botheration of typing the password again and again.

  • BlueClearSky Level 1 Level 1 (0 points)
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    Dec 26, 2012 1:47 AM (in response to Nilotec)

    Ok, So here is what i have determined after a month of trying to sort this ridiculous issue out with a friend of mine thats in IT who set up my routers here at home and my parents.

     

    It turns out that its a WEP issue and an SSID issue. So your going to probably need to change from WEP security on your router to WPA etc

     

    He also mentioned that the phone does not like a long preamble ( i am sorry i have no idea what this is), so he shortned it.

     

    Apparently the phone does not networks with names that have a lot of spaces in the name. For example mine was K & T Home. So after all the above have been changed, this along with the WEP security remained unchanged, as soon as he changed the WEP, and the SSID to something simple like Home .. it started working.

     

    However these phones will not stay connected to wifi once they are put to sleep. I see no way to resolve this issue.

     

    I hope this makes sense, im tired and im sick.

     

    Merry Christmas

  • amiedera Level 1 Level 1 (0 points)
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    Dec 26, 2012 3:56 AM (in response to BlueClearSky)

    I had read somewhere in the thread to choose the option 'other' for network and feed it manually and then put the password for the network. I tried it and it really worked. Don't know the logic behind it but it worked. There is no harm in giving it a try. Now I am always connected and don't need to type the password again and again.

  • ssbartley Calculating status...
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    Dec 26, 2012 5:11 AM (in response to Nilotec)

    Same issues here too. The 6.0.2 update didnt seem to make any difference, makes me wonder if they even know what the problem really is.

  • Luís Cardoso Calculating status...
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    Dec 26, 2012 5:51 AM (in response to Nilotec)

    Before the update for 6.0.2, my iphone 5 hasn't this problem, but after that, my iphone keeps droping the wifi connection when the screen is off. How strange is that? I hope that apple finds a quick solution for this! It's realy annoying...

  • Walman Calculating status...
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    Dec 26, 2012 2:18 PM (in response to BlueClearSky)

    We have 2 iPhone 4 of differing age and an ipad2 (recently replaced under warranty) all had the same problem as discussed.

    We tried pretty much everything ftom network resets to full resets, router resets etc. no joy.

     

    Our network has a one word lower case name and no security. We live quite secluded.

     

    The only thing that worked for all 3 devices And still works, is where you turn off wifi and setup your home network using 'Other' option. We found that 'Forget Network' also comes back.

     

    We can now leave the house and return, and put the devices to sleep and each time they re/stay connected.

  • RenierHugo Calculating status...
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    Dec 27, 2012 1:59 PM (in response to Nilotec)

    None of these tips worked

    1. reset network
    2. toggle cellular on/off, 3g on/off
    3. reset to factory

     

    I cannot set my home or corporate wifi to lesser security. Apple - PLEASE FIX this mess... or send the billing address where I can send my LTE and 3G data charges too...

     

    UnHappy SOUTH Africans on this side...5 x iPhone 5s giving the same issue and one working...seriously...less than 20% manufacturers success...

     

    Anyone - ANYTHING

  • A.Chakery Calculating status...
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    Dec 27, 2012 2:18 PM (in response to RenierHugo)

    as I mentioned before setting a DNS ip worked for me ...

     

    try setting a DNS in the settings of wifi you wanna conenct to ..

     

    try these ips :

     

    4.2.2.4

    -OR-

    8.8.8.8

     

    and please don't forget to share your feedback...

  • QTJudi Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 27, 2012 3:06 PM (in response to Nilotec)

    Had the same issue but not immediately after getting the phone. Called service and went through the same thing everyone else has tried. Finally they sent me a new phone and it did the same thing. All other devices were working fine in my house. We Have 2 other iPhone 5's, iPad, iPods. Finally my son just flippantly said "try it without the case on it". Yep, that was all it was for me. Freaking plastic case blocked my wifi to the degree it couldn't maintain connectivity. No problems anymore and it's been 3 days. Hope this helps at least a few of you guys. I got the case about a week after the phone, hence the delay in issue.

  • Walman Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 28, 2012 2:11 AM (in response to QTJudi)

    Another day. Must be 3 weeks now. And all 3 Apple products working with home wifi network after manually entering details.

     

    Left house this morning with iPhone 4 and it auto connected on return. iPad this morning still connected.

     

    We're sorted by looks. Phew

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