HT203477: Final Cut Pro X 10.1 and later: Troubleshooting basics

Learn about Final Cut Pro X 10.1 and later: Troubleshooting basics
wupdater

Q: The steps to reset preferences that are described in this article look suspiciously like remove/uninstall steps.

Can someone verify that these rather dramtic sounding steps (eg: move application to trash) are what one has to do in teh brave new world of FCPX to re-set prefernces?

Mac Pro, Mac OS X (10.6.5)

Posted on Dec 18, 2012 11:16 PM

Close

Q: The steps to reset preferences that are described in this article look suspiciously like remove/uninstall steps.

  • All replies
  • Helpful answers

  • by Karsten Schlüter,

    Karsten Schlüter Karsten Schlüter Dec 18, 2012 11:59 PM in response to wupdater
    Level 7 (32,713 points)
    Video
    Dec 18, 2012 11:59 PM in response to wupdater

    if you read carefully, you'll notice there's some sort of 'escalation' in that advice, from simple to dramatic.

     

    so, if steps #1 - #9 don't solve your problem (and #9 tells you how to to trash/reset prefs), a re-install is the ultima ratio ....

     

    what is so 'suspicious/dramatic' about that ..........

     

    and why 'brave new world'?

    it's just a tool.

    if you don't like it, use another.

  • by wupdater,

    wupdater wupdater Dec 20, 2012 4:08 AM in response to Karsten Schlüter
    Level 1 (0 points)
    Dec 20, 2012 4:08 AM in response to Karsten Schlüter

    Hey Karsten,

     

    Thanks for you opinion, however I would appreciate it if someone could verify how to re-set preferences in FCPX, as the knowledge article says the following (please read carefully now Karsten):

     

    How to reset the Final Cut Pro X Preferences:

    Follow the steps below for the version of Mac OS X that you are using.

     

    OS X 10.8 Mountain Lion

     

    1. In Finder, choose Applications from the Go menu.
    2. Locate the Final Cut Pro application and drag it to the Trash.
    3. In Finder, hold down the Option key and choose Library from the Go menu.
    4. In the Library folder that opens, open the Application Support folder. Move the Final Cut Pro folder and the Apple Qmaster folder to the Trash.
    5. Return to the Library folder and open the Caches folder. Move the "com.apple.FinalCut" folder to the Trash.
    6. Return to the Library folder and open the Preferences folder. Move the following files to the Trash:

    com.apple.FinalCut.LSSharedFileList.plist
    com.apple.FinalCut.LSSharedFileList.plist.lockfile 
    com.apple.FinalCut.plist
    com.apple.FinalCut.plist.lockfile

     

    Note: The .lockfile items may not be present on your system.

     

     

    Steps #1 to #9 are verification processes that are correct for me. In fact the issue I'm trying to find a solution for - background tasks window not appearing when selected - started after the latest update of FCPX

     

    This article does not tell me how to re-set preferences - it tells me how to trash the program - 'dramatic' or 'drastic' action for what should be relatively simple. 

     

    The Brave New World is light hearted reference that I suppose is relative. Having worked in the former Final Cut Pro software for over 10 years, have been using FCPX for well over a year now and I like the TOOL.

    I also use Adobe Premiere Pro - and what tool I use depends on what I'm cutting, for whom and where.

     

    I tutor editing to digital media uni students using these digital media tools.

     

    Now. Is there anyone out there who can actually help me with this issue?

    Any informative feedback will be much appreciated.

     

    <Edited By Host>

  • by Tom Wolsky,

    Tom Wolsky Tom Wolsky Dec 19, 2012 7:50 PM in response to wupdater
    Level 10 (118,318 points)
    Apple TV
    Dec 19, 2012 7:50 PM in response to wupdater

    Trashing the app is a waste of time 90% of the time.

     

    All you need is to trash the preferences. The simplest way is to use Preference Manager from Digital Rebellion. This reset the application to its default state.