Unfortunately, it is not a joke, but extremely annoying, when you want your christmas presents delivered on time.
The problem - the previous iPhoto release has a bug: changing fonts somewhere in the calendar may change the size of the month names as well, and make the calendar hard to read, Since people have been complaining and wanting refunds, Apple now apparently is checking before printing calendars with too tiny month names, see for example:
And the only fix for this bug seems to be to upgrade iPhoto and to switch the to a different theme and back. The print service does not know your iPhoto version, so they are assuming you have been hit by the bug. Contact Apple Print services and explain that the book is exactly as it is supposed to be.
Thanks for the info. I have/had the latest iPhoto, but I guess there was an issue in the mini calendars on the March page; Up where theres a mini February and a mini April, the word "February" was bold and April was not. Horrifying, no?
My mother will be glad to wait on the grandchildren calendar for the sake of an instance of wrongful font-weight.
I talked to Apple (they were actually very nice) who said they can't directly tell the anonymous vendor to "just print it". You mentioned "Apple Print Services"... is that a thing seperate from regular apple phone help? Do you have that number?
No, I don't have any other number than the regular contact on the Apple Store page and the link to the print services help on this page, sorry.
Usually there is a contact given on the order confirmation you receive; is that where you looked to contact Apple?
It is a shame. Do you have a good color printer? Perhaps print the preview of the calendar on Photo paper or take it to a print shop getbthe preview printed and bound. At least you will have something to gift-wrap while you are waiting.
I had the same problem.
It took Apple one week to explain to me what the problem was.
In the German email they wrote about "too short month names".
I could not guess that iPhoto messes something up.
And the same as your problem - changing the theme does not solve the problem!
I submitted the calendars three times, every time one calendar was printed (of 5).
No one at Apple support or print services could explain to me what the problem was exactly.
No one could improve it, either.
So finally I landed here in the discussion forum.
I used the workaround that involves editing the SQL database.
It worked somehow, but does not revert the font 100% exactly to the state planned in the theme.
Now, I am late for christmas and I will send the calendars to a different print service in Gemany, photographerbook.de
Cheers, I feel your pain!
I had the same problem as well and spent FIVE hours on the phone getting switched from one department to another within Apple begging someone to force the print job through so I could have the calendars by Christmas. I create an annual calendar for my entire family (25 people) and sort through over 8,000 photos of everyone to make a timeline scrapbook for our family. It took me over 40 hours to create, and I have been told that I will have to switch themes to get it printed (and thus start all over again). The photo theme is the only one that holds all the pictures I use. I am beyond frusterated -I have always been a loyal Apple customer and order tons of books and calendars from them. At this point, I really don't know what to do besides wait how ever long it takes for Apple to fix the bug on their own product which they can't seem to support right now.
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