3 Replies Latest reply: Dec 19, 2012 6:23 PM by JasonFear
Ricemorsch Level 1 Level 1 (0 points)

I will sign in with my password, the computer will then take really long to load up and when it does load up, it shuts back down.


MacBook Air
  • 1. Re: My MacBook Air isn't turning on
    JasonFear Level 5 Level 5 (4,935 points)

    When is it shutting down during the startup process:

     

    1.) Before or after startup chime?

    2.) Before or after Apple logo?

    3.) Before or after Apple logo with spinning gear?

    4.) Before or after blue screen that appears after the Apple logo with spinning gear?

    5.) On username authentication? (if auto-sign on is disabled)

    6.) On Desktop load? (if auto-sign on is enabled)

  • 2. Re: My MacBook Air isn't turning on
    Ricemorsch Level 1 Level 1 (0 points)

    After the apple with the spinning gear

  • 3. Re: My MacBook Air isn't turning on
    JasonFear Level 5 Level 5 (4,935 points)

    Check out this article -

     

    http://support.apple.com/kb/TS1417

     

    The article is written so that you'll want to follow it from top to bottom.

     

    1.) Try a Safe Boot

    2.) Try Disk Utility

    3.) Use fsck if necessary

    ... etc

     

    Given when the machine is shutting down it seems unlikely to be an OS issue as it never gets to the blue screen. A reinstall of the OS if all of the steps in the article fail wouldn't hurt but it's unlikely to fix the issue if all those other recommendations fail.

     

    In the event that all those repair options fail then the next stop is a trip to the Genius Bar as the drive itself may need to be replaced.