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iPod Shuffle not recognized

2778 Views 1 Reply Latest reply: Dec 19, 2012 10:42 PM by highland99 RSS
highland99 Level 1 Level 1 (0 points)
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Dec 19, 2012 9:42 PM

Just got a brand-new iPod Shuffle (fourth generation, late 2012). Loaded iTunes first (version 11) and then plugged in the Shuffle.

 

iTunes does not recognize the Shuffle.

 

Going to File >Devices does not show anything even though the Shuffle is currently plugged into the USB (2.0) port.

 

Please help!

iPod shuffle (4th generation late 2012), Windows 7

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