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I-site camera does not work now

366 Views 1 Reply Latest reply: Dec 20, 2012 7:15 AM by EZ Jim RSS
bobbyfromgriffin Calculating status...
Currently Being Moderated
Dec 19, 2012 2:34 PM

Camera does not work on my 24 inch I-Mac after i upgraded to 10.8. It says that it is not fully loaded. Thanks

GarageBand (Mac) '11, Mac OS X (10.6.8)
  • EZ Jim Level 7 Level 7 (21,260 points)
    Currently Being Moderated
    Dec 20, 2012 7:15 AM (in response to bobbyfromgriffin)

    I have never encountered a "not fully loaded" error, but one of the following will usually correct camera problems:

     

    •  If you have not already done so, restart Mac and

        try again.  If the iSight still does not work, continue.

     

    • If Apple's http://support.apple.com/kb/HT2090

       suggestions do not help you, (the "reset" suggested there

       often restores normal function,) continue.

     

    (Apple has changed the built-in camera's name on newer Macs from "iSight" to "FaceTime" and then to "FaceTime HD."  Regardless of the name of your built-in camera, the same info and troubleshooting applies.)

     

    • Use your Mac's Disk Utility to repair permissions and then

       download and apply the latest Combo Update, for Mac OS 10.8,

       the current one is at: http://support.apple.com/kb/DL1581

     

    Repair permissions again immediately following the system restart that completes the Combo update.

     

    Properly applying the Combo version of updates can sometimes correct software problems, but, if your trouble is caused by a hardware problem, there are no user serviceable parts of the camera.  For hardware help, contact an Apple-Authorized Service Provider for service.

     

     

     

    Message was edited by: EZ Jim

     

     

    Mac OSX 10.8.2

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