5 Replies Latest reply: Jan 3, 2013 6:43 AM by John Galt
DaPhil Level 1 Level 1 (0 points)

Hi,

since my girlfriends MacBookAir is not able to boot any more (showing a "prohibited" sign), I need to make a back up of the hard drive. IF this is possible. Running disk utility tool reveals some errors with the hard drive which cant be solved by the tool. Is it possible to access the HD to save the data? At least whats in the users folder... I tried to run the reinstall tool, but I cannot choose a HD to install!

 

I have a Mac too running Mountain Lion, the Air is running Lion. Does anyone know a way of not losing the data?

 

Cheers

Phil