Skip navigation

My iphone 5 goes "no service".

236211 Views 392 Replies Latest reply: Apr 3, 2014 9:19 AM by NFH. RSS Branched to a new discussion.
  • damianfromnewcastle upon tyne Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 20, 2012 9:09 AM (in response to Neil Curry)

    How does repeating the fact that ios6.1 (which isn't available yet) help anyone right now?  "Oh that's ok I've bought a really expensive phone that at some point soon I think may or may not work. I can't wait till it might start working soon. My new phone will go swell with my new hover boots. They haven't been invented yet but when they do soon it'll be great!!!"

  • damianfromnewcastle upon tyne Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 20, 2012 9:24 AM (in response to damianfromnewcastle upon tyne)

    Apple clearly have not yet acknowledged this problem to users. Any journalist without the backing of a small army would do wise to stay clear of apples lawyers when they attempt to damage the name by exposing this issue so good luck there. The only way this can be brought to the forefront (without lawyers)  is if every single person suffering this problem takes their phone back to where it was purchased and demands full refund as they have been sold a product not fit for purpose.

  • damianfromnewcastle upon tyne Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 20, 2012 9:29 AM (in response to damianfromnewcastle upon tyne)

    Sorry.... Not fit for purpose yet (might been soon though when ioS 6.whocaresmyphonedoesntwork comes out)

  • SomeOneQC Calculating status...
    Currently Being Moderated
    Dec 20, 2012 10:34 AM (in response to Neil Curry)

    I've read all post on the 10 pages of this thread yesterday and the day before.. So yes I read before posting !!

     

    I didn't see anything, anywhere, on how to get iOS 6.1, probably because it is not available to everyone yet... Right ??

     

    I did the software update on the iPhone and the only iOS available was the 6.0.2, which I did.

     

    So let's hope Apple release the new iOS FAST !!

  • KiltedTim Level 8 Level 8 (36,000 points)
    Currently Being Moderated
    Dec 20, 2012 10:45 AM (in response to SomeOneQC)

    6.1 is a beta release that is only avaiable to registered developers. 6.0.2 is the current release.

  • rymac69 Calculating status...
    Currently Being Moderated
    Dec 20, 2012 1:02 PM (in response to Codstam)

    Mr.Curry...before you decide your Mr high and mighty and all knowing over the rest of us....it is a beta release.   Not all of us have access to a beta release.

     

    And from READING these posts, it would appear to me that most people are just looking for some sort of acknowledgment from Apple instead of here is a new phone and try a reset.

  • SomeOneQC Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 20, 2012 3:12 PM (in response to rymac69)

    Exactly rymac69...

     

    I told my user (the director) that a replacement won't solve the problem, but he ask me to contact Apple and do the replacement procedure.

     

    Express mail 29$+tx + a hold of 700$ something on the credit card, which will be refund when the "old" iPhone is received at Apple.

     

    If Apple support, on my third call, had told me that this issue will be fix with a new iOS version and that a replacement doesn't mean problem solve.... Fine.

     

    Why waste some money(express mail) and our time for nothing!

  • Neil Curry Calculating status...
    Currently Being Moderated
    Dec 21, 2012 12:00 AM (in response to rymac69)

    I was merely stating, as I believe has already been stated in this thread, that iOS 6.1 beta seems to resolve the issue, likely due to new modem software version.

     

    I was personally happy to know that a fix existed, I didn't rush to test iOS 6.1 as I had no need for the newer version, the chances of apple or any big company admitting a bug without press pressure is unlikely.

     

    It's a shame the likely fix didn't make it to iOS 6.0.2 as my wife suffers from this bug too but doesn't want beta software on her phone.

  • gusgrave Level 1 Level 1 (20 points)
    Currently Being Moderated
    Dec 21, 2012 4:41 PM (in response to damianfromnewcastle upon tyne)

    Let's not shoot the messenger, I'm sure Neil's intentions are good. If 6.1 is working for him, them great for him. Now, for the rest of us.

     

    No point in sending units for service, first christmas then new years. If the issue persists after jan 7th, I'll have mine exchanged just to show my aggrevation.

     

    Just to make shure, how many of us are owners of 64 GB units? I litterally had to talk my provider into giving me the 64 GB model. They tried to sell me iCloud as a "way better alternative" with a 32 GB unit as campared to this model. Thought that this was only a $ issue, but two users already claimed 64 GB usage.

  • PaulGee31 Calculating status...
    Currently Being Moderated
    Dec 22, 2012 2:42 PM (in response to sbknows)

    I'm on 3 in the UK, when it gets stuck on no service I just flick flight mode on and the off. Seems to wake it up and network is restored.

  • damianfromnewcastle upon tyne Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 23, 2012 12:14 AM (in response to PaulGee31)

    And your happy with that are you Paul?

  • Rinaharron Calculating status...
    Currently Being Moderated
    Dec 23, 2012 2:42 AM (in response to Codstam)

    Yep Ive the same issue here. for all this while ive been using my iphone 5 for like 4 weeks and everything's ok. But yesterday the 'No service' pop out out of sudden. Ive done everything with the resetting networks and restore using itunes and i also did have the replacement simcard from 3 Ireland.

     

    Is the prob because of 3 simcard or the phone itself? I didn't try the vodafone, o2 or meteor simcard on my iphone. did anyone solve their prob?

     

    helpp

  • gusgrave Level 1 Level 1 (20 points)
    Currently Being Moderated
    Dec 23, 2012 3:00 AM (in response to PaulGee31)

    PaulGee31, check page 1, posts 7 and 10. Even if it works when switching flightmode on and off for some of us, this still is not a "fix", only a workaround. Yesterday I went shopping, apparently I went into a store without coverage. 4 hours later I realise that I have been unreachable for quite some time. Switching flight-mode on and off realising you have 5 missed calls does little to actually help me.

     

    Codestam: Well, this is not model-specific then. I have read threads from people using different carriers as well, so eventhough it is not available and extreemely frustrating it sees that the next iOS update migth be a solution when updating the software. It's starting to feel like this is most definetly software related, because if this would be hardware related it's suprising that som many people are experiencing the exact same issue.

     

    I hope that some of the posters that are waiting for replacement modules will return att tell us if it solved the issue. I have read posts stating that it did actually solve the issue, and posts stating that it didin't. It's har to know if it's worth it so I would personally appreciate a large "body of proof" regarding this to see if it is worth it.

     

    It would make me even more frustrated if I wait until iOS 6.1 and then realise that it does not solve the issue, having to return my unit!

     

    I hope you all have a merry christmas! (lets see if more users will show up here after recieving their new iPhone 5:s from santa in the next couple of days )

     

    // Gus

1 ... 9 10 11 12 13 ... 27 Previous Next

Actions

More Like This

  • Retrieving data ...

Bookmarked By (7)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.