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Book will not import to iTunes but no error messages reported

527 Views 2 Replies Latest reply: Jan 1, 2013 4:48 AM by sooziesoo RSS
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Dec 21, 2012 2:19 AM

For several days I have been trying to upload an epub using iTunes Producer. I have uploaded 9 books successfully using this process previously. However this one will not upload and I am receiving no error messages or any other helpful information from Apple.

 

The only way I have found out why the book is not appearing in iTunes Connect is by looking in the Package History using ITunes Producer. There I can clearly see the upload is not successful as it simply states 'import error'.

 

As I have not done anything differently from previous occasions and cannot find any other information I have tried emailing Apple this morning but as I know it can take days for them to answer I thought I'd ask here to see if anyone else has had a similar problem and may perhaps have some suggestions.

 

Thanks,

 

Sue

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