Skip navigation

iTunes 10.5.1 password irritation

44408 Views 170 Replies Latest reply: Apr 4, 2014 4:49 PM by whatever6666666 RSS
  • seethebluesky Calculating status...
    Currently Being Moderated
    Jul 4, 2012 10:02 AM (in response to JGcalifornia)

         I posted a few months back when I found a solution to this nagging problem.  I realized after reading more posts that if I reset Safari it might undo my fix (which involved going into the "notifications" settings of the iTunes store online).  I finally bit the bullet and reset Safari and sure enough a double sign in request occurred when I opened iTunes on my Mac.  So I reset the notifications again from within the iTunes settings to temporarily fix it again.  But having to do that each time I reset Safari was annoying.  What I'm about to tell you is not feasible for many of you reaing this thread.  But some of you, like me might be desperate enough to try what I did.

     

         My wife really likes order.  I had scattered files and useless downloaded apps that I had accumulated over a long time.  I was needing to clean up my Mac anyway, for her and because it was so disorganized.  So I re-installed Lion with the most up to date version.  However, I did not do this casually.

     

         First, I cloned my drive using SuperDuper! to have a couple of good backups.  Then I installed the original Snow Leopard that came on the system (mid-2011) as a clean install from dvd.  I performed all of the security updates, turned on the Mac App Store and re-downloaded the latest version of Lion by pressing the option key while clicking the purchases tab.  Then I did a Macworld Magazine trick to put the OS on a memory stick to make a personal Lion Installer.  Next, I actually booted from one of my cloned drives and deleted the HDD on the Mac.  THEN, I did a full clean install from the memory stick with the latest version of Lion direct from Apple, and NOT over the top of Snow Leopard.  After that, I performed all of the updates in the order that Software Update provided.  Then I went to apple.com and got the latest version of iTunes.  I deleted iTunes from my Mac and re-installed the newest version [10.6.3 (25) ].

     

         Then it was time to test everything, so I pointed my new iTunes application to the library on my old cloned external drive and moved my iOS backups from the clone to the clean Mac (in the mobile sync folder of the ~Library after un-hiding it). Then, I opened iTunes to verify my library and all was Ok.  No sign in was required.  So I closed iTunes and reset Safari, prayed, and opened iTunes again.  BOOM ! good to go, no sign in yet.  I have tested this multiple times at this point.  So far so good and no tricks or resetting iTunes notifications or moving Cookies.plist files.  Maybe they have fixed the issue.  I mean, Maybe the clean install of the new iTunes solved it.  I don't know.  Maybe the shared "Safari / iTunes cookies" thing was related to upgrading from Snow Leopard as a kind of legacy bug. . . or even remaining in an early version of Lion.  Whatever part of the process worked, something worked so far.  Again, I know most of you will not go thru all of the hassle I did and then move an enormous TB sized list of files.  No one should have to do that to fix something so simple but annoying as this sign-in bug.  But I had to do all of those things anyway.   I'm just saying I did all of these things and now I'm good to go.  It may revert back at some point and if it does I'll let you know.  I'm in a hurry, so if I wrote something wrong or mis-typed, I'm sorry for that and for the stream-of-consciousness style here.  I don't have time to number everything in a list, but wanted to share my experience with you all.

     

    Happy iTuning

  • SteveKnepp Calculating status...
    Currently Being Moderated
    Jul 10, 2012 5:41 PM (in response to aindriu)

    This is the correct resolution.

     

    1. From the menu, click iTunes | Preferences (Command + ,).
    2. Under the "Store" tab be certain that "Automatically check for available downloads" is deselected.
    3. Close and relaunch iTunes.
    4. From the prompt to log in enter your iTunes password.
    5. Once logged in you will see your iTunes account name displayed in the upper right hand corner.
    6. At the far right of your user name click the drop down triangle and click "log out".
    7. Close and relaunch iTunes.

     

    Your mysterious login prompt should now be history!

  • rfa5 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jul 11, 2012 4:56 AM (in response to SteveKnepp)

    Using your resolution now I have iTunes starting up on it's own and crashing.  The problem is that it's in an endless loop of doing this and I can't stop it! It seems that this password prompt rears its ugly head in different ways! Maybe Apple has just given up on this problem and will have it all taken care of with the release of the Mountain Lion OS (which I think is scheduled for later this month?).  Very frustrated here as now this constant starting and crashing of iTunes has made using my iMac next to impossible!

     

    Bob

  • rfa5 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jul 11, 2012 7:20 AM (in response to Skiziks)

    Nope! Nothing plugged in!  Now I got to try and see how to get out of this loop!  Maybe Apple will get tired of getting constant crash reports!  So far I'm up to 600 crashes since last report!

  • phraxos5 Calculating status...
    Currently Being Moderated
    Aug 22, 2012 11:16 PM (in response to Skiziks)

    I have a fix.  when it asks for your password the first time enter the wrong password until it asks you if you forgot your password. After that press cancel, and it should shut up.

    really annoying and fascist. Maybe we dont want to sign in to the store ecerytime we open itunes.

  • turbocrusher Calculating status...
    Currently Being Moderated
    Sep 8, 2012 12:05 PM (in response to SteveKnepp)

    This worked GREAT! thanks!!!!

     

     

    This is the correct resolution.

     

    1. From the menu, click iTunes | Preferences (Command + ,).
    2. Under the "Store" tab be certain that "Automatically check for available downloads" is deselected.
    3. Close and relaunch iTunes.
    4. From the prompt to log in enter your iTunes password.
    5. Once logged in you will see your iTunes account name displayed in the upper right hand corner.
    6. At the far right of your user name click the drop down triangle and click "log out".
    7. Close and relaunch iTunes.

     

    Your mysterious login prompt should now be history!

  • agentbluescreen Level 1 Level 1 (15 points)
    Currently Being Moderated
    Dec 22, 2012 1:02 AM (in response to Skiziks)

    If you do not use the iTunes music/media player to automatically load charges on to your credit card with an apple id then you may have either:

     

    Disabled/hidden the iTunes Store in parental preferences

     

    or

     

    simply not accessed the tab for it in the sidebar for a while

     

    In either case if you are getting username (so-and-so @ whatever .com ) popups on restarting iTunes asking for a password (annoyingly twice after dismissal) to enable automatic store purchase downloads it is because you forgot to log out from the iTunes Store!

     

    Simply re-enable the view of it or select it and hit the upper left "Logout" button.

     

    Next time(s) (henceforward) it will no longer insist on re-authorizing that partially logged out identity for the store to use.

  • agentbluescreen Level 1 Level 1 (15 points)
    Currently Being Moderated
    Dec 22, 2012 1:46 AM (in response to agentbluescreen)

    It is an ecommerce security issue for iTunes Store to re-enable purchasing automatically, anybody could use the store as you any time your User was logged in. While this could still happen if you leave your computer unlocked while you are absent in a given session, it should/must not go on across them!!

     

    This popup was added as a convenience to save you typing only, since iTunes closure logs you out (Apple's Store Server itself must do so). But, should a download have not completed and system or app been shutdown it simplifies any resumption of downloads, by remembering the last-used Apple User ID for you.

     

    If a user doesn't logout, this convenience feature becomes an irritant if you don't know or haven't noticed that the store has been abandoned in this state...

     

    Officially "Logging Out" of the iTunes Store removes that last-used Apple ID, eliminating the download-resumption-password prompts.

  • powerbook1701 Level 3 Level 3 (545 points)
    Currently Being Moderated
    Jan 6, 2013 7:39 AM (in response to agentbluescreen)

    Has anyone who updated to iTunes 11.0.1 found that this is fixed?

  • Livebox Level 1 Level 1 (20 points)
    Currently Being Moderated
    Jan 6, 2013 8:49 AM (in response to powerbook1701)

    It appears to be fixed for me.

     

    I can select all options in 'Reset Safari' (v6.0.2 (8536.26.17)) and iTunes (v11.0.1 (12)) does not subsequently make password requests.

     

    You may find it useful to follow some of the recent advice to clear historic/cached iTunes account information, and log in a couple of times before the 'fix' is fully effective.

  • TristanMyles Calculating status...
    Currently Being Moderated
    Feb 16, 2013 6:06 PM (in response to Skiziks)

    Turn off wireless sync with iPhone and the problem goes away.

  • carboncanyon Level 1 Level 1 (15 points)
    Currently Being Moderated
    May 11, 2013 3:45 PM (in response to TristanMyles)

    I'm having this problem for the first time today and I do not have wireless sync set up for my iphone or ipad and I do not use Safari.

  • ernst1000 Level 1 Level 1 (5 points)
    Currently Being Moderated
    May 11, 2013 10:16 PM (in response to carboncanyon)

    Hi,

    Do you use a mac or a windows pc? As far as it concerns mac, this issue is already known (I think the problem for pc is similar). As far as I found out, it has nothing to do with actually using Safari or not or using the wireless sync.

     

    The issue  is that iTunes is storing a cookie in Safari's respository in  ~/Library/Cookies, and balking when the cookie doesn't exist (such as when Safari is reset) or has the wrong value - therefore, if you disable cookies generally in Safari, iTunes will be confused somehow even if you use a different browser than Safari.

     

    For me helped the solution described by Livebox ( https://discussions.apple.com/message/17995897#17995897 ) and to set the cookies settings in Safari to  block cookies "from third parties and advertisers" (before that it was set to block "all" cookies - which caused the problem).

     

    (I therefore use Firefox because there I can deny all cookies and it does not affect iTunes).

    I hope this will help you as well.

Actions

More Like This

  • Retrieving data ...

Bookmarked By (6)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.