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Something loose in new iPhone 5

78513 Views 114 Replies Latest reply: Aug 11, 2013 7:38 AM by Davlog RSS
  • jordanl9393 Level 1 Level 1 (0 points)
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    Oct 21, 2012 11:55 PM (in response to mojomaniak)

    Is it a rattle or a thud?

  • MeetGill Calculating status...
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    Nov 11, 2012 4:15 AM (in response to mojomaniak)

    Same problem is here. When i tap on back of my iphone 5 near camera it give a sound like as something is loose. When i place it then also it gives cheap sound. I am worried about it. I purchased it from australia and now using in india. Will apple replace my phone.

  • lksdmflsk Calculating status...
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    Nov 19, 2012 8:39 PM (in response to cgolca)

    wow they ask for a replace ,mine they wont even want to ask to replace and keep said it normal and their representative try use iphone 4 or 4s to compare it had same sound, even i said it been used because the charger port loose off.

  • Bugfixer Level 1 Level 1 (125 points)
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    Nov 25, 2012 11:36 PM (in response to mojomaniak)

    If you shake the phone with a finger on the power button, and the rattle stops, it's obviously the power button that it's loose.

  • adamwood Calculating status...
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    Dec 2, 2012 9:42 PM (in response to prak93)

    That isn't a permanent fix.  Apple will replace the phone.

  • jbwalsh Level 1 Level 1 (0 points)
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    Dec 16, 2012 3:54 PM (in response to mojomaniak)

    Noise Problem cured !!!

     

    My iPhone 5 made a rattling noise when shaken after it had "a few falls"

     

    I read in one of the forums that it was the battery coming away from the adhesive.

     

    I checked iFixit teardown of the iPhone 5 and noted the very large battery which occupies two thirds of the screen space from left to right (starting from above the headphone jack side).

     

    I'm not surprised that if it comes loose that it is the cause of the clunking rattle.

     

    One of the forums contributors suggested gradually pressing all the area of the phone on the outside that overlies the battery inside pressing hard between front and back over all of the screen area from left to right that fronts the battery inside. In this way one pushes the battery back on to the adhesive !!

     

    It works perfectly - Problem cured !! -  J B Walsh

  • Dreey Level 1 Level 1 (0 points)
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    Dec 21, 2012 7:38 PM (in response to xcites)

    I went to the Apple store today because of several issues I had with me iphone. They gave me a brand new iPhone 5 and... I have another problem! There's something that rattles inside my iPhone. I really don't know what to do. They've already changed my iphone once.. I don't think they'll do it twice. Also, the closest Apple store is at an hour from my house. What could I do ? Are they able to fix the problem ?

  • jbwalsh Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 22, 2012 4:17 AM (in response to Dreey)

    My iPhone 5 made a rattling noise when shaken after it had "a few falls"

     

    I read in one of the forums that it was the battery coming away from the adhesive.

     

    I checked iFixit teardown of the iPhone 5 and noted the very large battery which occupies two thirds of the screen space from left to right (starting from above the headphone jack side).

     

    I'm not surprised that if it comes loose that it is the cause of the clunking rattle.

     

    One of the forums contributors suggested gradually pressing all the area of the phone on the outside that overlies the battery inside pressing hard between front and back over all of the screen area from left to right that fronts the battery inside. In this way one pushes the battery back on to the adhesive !!

     

    It works perfectly - Problem cured !! -  J B Walsh

  • AppleFanatic2011 Level 1 Level 1 (10 points)
    Currently Being Moderated
    Dec 29, 2012 8:57 AM (in response to mojomaniak)

    When you hold the iPhone 5 whilst covering the sleep button and the volume buttons including the mute switch, the rattling ceases for me. Thus indicating that it's not the battery at fault, but the poor build quality for the buttons the iPhone 5 contains. I've seen multiple people posting that it's happened on all of the iPhones since the iPhone 2G, the very first iPhone released in 2007. But I can assure you from my past ownership of these devices that I have never encountered this before, I've owned all the iPhone models, the 2G, 3G, 3GS, 4, 4S and the 5. None of which have 'rattled' except for the iPhone 5.

  • Matthew Siekmann Level 1 Level 1 (0 points)
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    Jan 22, 2013 3:48 PM (in response to miajae)

    My rattling got worse.

  • jonney2002 Level 1 Level 1 (0 points)
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    Feb 12, 2013 11:02 AM (in response to mojomaniak)

    i have the same ,just discover 10 days ago .. and i have a problem sometimes when i am trying to power on the phone from sleeping mode ... i got a case number and appointment but i dont know what they would make ?

  • Dreey Level 1 Level 1 (0 points)
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    Feb 12, 2013 11:11 AM (in response to jonney2002)

    My father's friend had the same problem with his iphone. He got an appointement and they changed his iphone. As for me, my first iphone 5 used to make a little bit of noise when I shoke it. When the apple genius changed my iphone for a new one, they sound was even more powerful. However, I am not going to change it again because I might get an iPhone which has more problems. The loosened piece is the only problem I have with my current iPhone and it does seem like a huge problem to me.

  • jonney2002 Level 1 Level 1 (0 points)
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    Feb 12, 2013 12:07 PM (in response to mojomaniak)

    But i have more than a month receive the phone .. would they accept to change it or no ?

  • Dreey Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 12, 2013 12:37 PM (in response to jonney2002)

    Absolutely! You have a one-year warranty.

  • jonney2002 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 12, 2013 1:06 PM (in response to Dreey)

    Thanks a Lot

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