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can't access certain links on imac, macbook fine.

1126 Views 13 Replies Latest reply: Dec 23, 2012 7:57 PM by BDAqua RSS
jnsmth Calculating status...
Currently Being Moderated
Dec 19, 2012 7:24 PM

i was trying to access the dropdown menu on the site.

i was checking shipping costs. it would not let me select another country, just stayed on the US link.

i cleared the cache/cookies... still no luck.

tried it on my macbook pro and it was fine.


i also had similar problems on my imac but not macbook pro.

couldn't log into itunes on imac, but could on other devices.

i'd enter my password but it continously asked me for it.

the problem mysteriously resolved on its own.

also, a issue on my imac (no visual editor and wp

support said to hit cmd-r, but that didn't work, nor did the other suggestions)

same problem in other browsers. it somehow fixed itself. ??

i did not have that problem on my macbook pro.


so i believe the problem is with the imac vs the browser.

i just have no idea where to even look to solve this.


imac mid-2007.

current version of chrome.


my laptop is still on snow leopard, have not upgraded... current version

of chrome and working perfectly.


thanks in advance!

iMac, Mac OS X (10.7.5)
  • BDAqua Level 10 Level 10 (114,825 points)
    Currently Being Moderated
    Dec 20, 2012 11:53 AM (in response to jnsmth)

    Hmmm, I don't see usps using anything special, but see if Java or Javascript, or Flash is disabled...


    See in each Browser which version of Flash it thinks it has...



    Safari, blocked plug-ins…



    Locate the version of Java that’s installed on your Mac OS X system.

    1. Open the Utilities folder and run the Terminal application.

    2. Type java -version and press Enter.

    (space between java & -v important)

    The version of Java that you have installed will then be displayed on the screen.


    Make a New Location, Using network locations in Mac OS X ...



    10.7 & 10.8…


    System Preferences>Network, top of window>Locations>Edit Locations, little plus icon, give it a name.



    10.5.x/10.6.x/10.7.x instructions...


    System Preferences>Network, click on the little gear at the bottom next to the + & - icons, (unlock lock first if locked), choose Set Service Order.


    The interface that connects to the Internet should be dragged to the top of the list.


    10.4 instructions...


    Is that Interface dragged to the top of Network>Show:>Network Port Configurations.

    If using Wifi/Airport...


    Instead of joining your Network from the list, click the WiFi icon at the top, and click join other network. Fill in everything as needed.


    For 10.5/10.6/10.7/10.8, System Preferences>Network, unlock the lock if need be, highlight the Interface you use to connect to Internet, click on the advanced button, click on the DNS tab, click on the little plus icon, then add these numbers...



    Click OK.

  • BDAqua Level 10 Level 10 (114,825 points)
    Currently Being Moderated
    Dec 22, 2012 9:45 AM (in response to jnsmth)

    Say in Chhrome, is Java checked here?


    To always allow a certain plug-in to run on every site, go to chrome://plugins, find the plug-in and select the Always allowed checkbox.

  • BDAqua Level 10 Level 10 (114,825 points)
    Currently Being Moderated
    Dec 23, 2012 12:32 PM (in response to jnsmth)

    Good work, so Java isn't involved at all it seems, just html !?


    But once you lookup that Add & zip, then choose Lookup another zip from that page, does it still go to a filled in Zip?

  • BDAqua Level 10 Level 10 (114,825 points)
    Currently Being Moderated
    Dec 23, 2012 7:57 PM (in response to jnsmth)

    With Cookies enabled I think a Refresh should be expected to bring back the last page/entries, with them disabled it won't likely work!


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