judijet

Q: Apple account email scam?

I received an email supposedly from Apple saying my account information had been changed.  Is this a scam?

iMac, Mac OS X (10.4.11)

Posted on Dec 22, 2012 8:23 AM

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Q: Apple account email scam?

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  • by heidismiles,

    heidismiles heidismiles Dec 22, 2012 11:02 AM in response to judijet
    Level 1 (10 points)
    Dec 22, 2012 11:02 AM in response to judijet

    Call mac 1800-275-2273 Tell them I hope they help.

  • by John Galt,

    John Galt John Galt Dec 22, 2012 11:27 AM in response to judijet
    Level 8 (49,534 points)
    Mac OS X
    Dec 22, 2012 11:27 AM in response to judijet

    There are many of these email scams.

     

    Here are a couple of legitimate ones.

     

    Purchase from a new device:

     

    Dear John Galt,

     

    Your Apple ID, xxx@me.com, was just used to purchase Angry Birds HD from the App Store on a computer or device that had not previously been associated with that Apple ID. You may also be receiving this email if you reset your password since your last purchase.

     

    If you made this purchase, you can disregard this email. It was only sent to alert you in case you did not make the purchase yourself.

     

    If you did not make this purchase, we recommend that you go to iforgot.apple.com to change your password, then see Apple ID: Tips for protecting the security of your account for further assistance.

     

    Regards,
    Apple

     

    Rescue email addition:

     

    Thank you.

     

    You’ve taken the added security step and provided a rescue email address. Now all you need to do is verify that it belongs to you.

     

    The rescue email address that you gave us is xxx@xxx.xxx
    Just click the link below to verify, sign in using your Apple ID and password, then follow the prompts.

     

    Verify Now >

     

    The rescue email address is dedicated to your security and allows Apple to get in touch if any account questions come up, such as the need to reset your password or change your security questions. As promised, Apple will never send any announcements or marketing messages to this address.

     

    When using Apple products and services, you’ll still sign in with your primary email address as your Apple ID.

     

    It’s about protecting your identity.
    Just so you know, Apple sends out an email whenever someone adds or changes a rescue email address associated with an existing Apple ID. If you received this email in error, don’t worry. It’s likely someone just mistyped their own email address when creating a new Apple ID.

     

    If you have questions or need help, visit the Apple ID Support site.

     

    Thanks again,

     

    Apple Support

     

    More:

     

    Identifying legitimate emails from the iTunes Store

     

    Identifying fraudulent "phishing" email

     

    At present such fraudulent emails are pretty easy to identify. This is certain to change in the future, so be vigilant.