Skip navigation

HT1349: How to find the serial number of your Apple hardware product

Learn about How to find the serial number of your Apple hardware product

HT1349 i movie is quitting unexpectedly while finalizing my project

728 Views 3 Replies Latest reply: Feb 20, 2013 2:18 PM by PeteWKdb RSS
mathewstmartin Calculating status...
Currently Being Moderated
Feb 1, 2012 11:35 AM

I have the new Mac Air 11" and am trying to finalize a short 5 minute movie and its telling me both that my heap memory is full, or it quits unexpectedly. I've restarted it, cleared my downloads and trash. I've also tried to share it to facebok and youtube and each time the error message pops up. Whats up?

MacBook Air, Mac OS X (10.7.2)
  • CCWALAM Calculating status...

    Hi Martin

    This was emailed to Apple Support on 23 DEc 2012 at 09:50 Eastern Australia time.

    "I continued to talk to other Apple Mac users on iMovie….Interesting to have found out that their movies were made using iDVD without any known issues as yet…Looking at the results from Apple Support Forum and Youtube, problems appears to be when NOT using iDVD. I and many others can't understand how these many technical problems were overlooked by the programmers of iMovie. One would have thought iMovie problems have been iron out prior to getting rid of iDVD. By the way when I first contacted Apple Support back on 16th Nov, I was told I need to RE-INSTALL my computer…..that I did and in the process my iDVD was removed and never was re-installed.

    May I suggest you delegate a junior person or someone string together a project consisting over near 1700 images, approx. 25mins of video footage, titles and including with and without transitions then export the project.

    I am still in the dark as to what is being done about this extended non result. I am not sure if is known by the people who is in charge of this iMovie programme. it would be nice to get some sort of feedback. Not sure if I should refer this to a third party to do the testing?? I am sure Apple's competitors would love to make a mockery of this.

    There has to be a time frame for this to end, as I and many others can't simply sit here in the dark and wait for someone to come back for a solution, this could be months or years who knows.  As you can appreciate I am not the only user anxiously waiting for a solution.

    I guess I am in a way representing other worldwide users in pursuing a solution on this matter ASAP. I therefore ask you to please make this a priority if this is at all possible.

    Many thanks."

    I've been corresponding to them since Fri 16th Nov on and off without a solution.

  • PeteWKdb Calculating status...

    This imovie business *****. how do i post the error report for someone to help me out and am i going to need to do this everytime i export a movie?


More Like This

  • Retrieving data ...

Bookmarked By (0)


  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.