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by clintonfrombirmingham,Dec 23, 2012 3:56 AM in response to lokiofragnar
clintonfrombirmingham
Dec 23, 2012 3:56 AM
in response to lokiofragnar
Level 7 (30,009 points)
Mac OS XHow many Apple ID's do you have? Three? You're just going to have to contact the App Store support folks - http://www.apple.com/support/mac/app-store/.
Good luck,
Clinton
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Dec 23, 2012 4:00 AM in response to clintonfrombirminghamby lokiofragnar,I have at least three :-) But for a couple of apps (Garageband, iMovie...) it keeps asking for yet another account. I can't identify the name of the account. I have tried contacting support but they are closed on sundays.
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Dec 23, 2012 1:33 PM in response to lokiofragnarby Linc Davis,Please try each of the following steps you haven't already taken, until the issue is resolved. After each step, relaunch the App Store and try again.
1. Follow the instructions in the Apple Support article linked below:
Mac App Store: Cannot update App Store purchases or updates do not seem available
2. If any App Store purchases were made under a different Apple ID, or if the bundled iLife applications were accepted under a different ID, sign in to the App Store with that ID to update.
3. Alternatively, delete the probem applications and re-download them with the ID you're using now. If you haven't already purchased them with that ID, you'll have to do that first, because purchases can't be transferred from one account to another.
4. Select the Purchased tab in the App Store window. If you see an item in the list marked "You have 3 apps to accept," click Accept.
5. Triple-click the line below to select it:
/Library/Caches/com.apple.appstore/adoption.plist
Right-click or control-click the highlighted line and select Services ▹ Reveal from the contextual menu. A Finder window may open with a file selected. If it does, delete the selected file. You may be prompted for your login password.
Then repeat step 4.
6. Select Store ▹ View My Account from the App Store menu bar, then select View hidden purchases. If you're trying to update any hidden purchases, unhide them.
7. Launch iTunes and select Store ▹ Authorize This Computer from the menu bar.
8. If you've moved any App Store apps out of the applications folder, or into a subfolder, put them back. Never move or copy those applications.
9. Contact Account and Billing Support on this page: