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Iphone 5 signal loss

138433 Views 365 Replies Latest reply: Apr 10, 2014 12:41 AM by leif arild RSS Branched to a new discussion.
  • blackandwhite65 Calculating status...
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    Dec 12, 2012 8:42 AM (in response to GoGas38)

    I did a complete reset of my 4S and reloaded my apps manually, rather than from a backup, and ... the problem was still there ! Was a complete pain, as was in town earlier in the week and couldn't get a signal at all, despite toggling flight mode, switching on/off etc ..

     

    Off to Apple store this morning, and I now have a replacement 4S, for no charge despite being 48 days outside of my warranty!! Some faith restored in Apple customer service...

     

    The replacement seems to be free of the issue, however haven't had much chance to check it out yet, but fingers crossed...

  • Haikili Calculating status...
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    Dec 17, 2012 10:18 AM (in response to jvanassen)

    Same Here...

     

    3 Network in Norwich.

     

    Iphone 5 on Latest iOS 6.

     

    I have found turning the Phone to plane mode and then back on again forces phone to search for a network signal.

     

    Very Frustating especially if you don't notice.

  • Bloxy1970 Calculating status...
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    Dec 18, 2012 11:56 PM (in response to jvanassen)

    Just updated to  ios  6.02   Makes  no difference  to signal search after loss. Must only be wifi bug fixer :-(

  • Dilbert45 Level 1 Level 1 (0 points)
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    Dec 19, 2012 12:18 AM (in response to Bloxy1970)

    6.1 does fix this problem. Beta 4 was released last night so salvation isn't far away.

  • Rocky256 Calculating status...
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    Dec 21, 2012 3:54 AM (in response to jvanassen)

    Finally launched in the UAEafter waiting for a while and low an behold... signal loss. Same exact issue with signal dropping and toggle airplane mode off and on to get it back. It even does it when im on calls sometimes. Now i find myself consatantly checking if there is signal to a point some people think i have OCD.

    I hope youre right Dilbert45. Question is when...

  • Dilbert45 Level 1 Level 1 (0 points)
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    Dec 21, 2012 4:12 AM (in response to Rocky256)

    6.1 does fix this. Haven't had a problem with this since. We are in beta 4 so looking good that it will be soon. I don't know a date but I guess soon!

  • Dilbert45 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 21, 2012 4:12 AM (in response to Rocky256)

    6.1 does fix this. Haven't had a problem with this since. We are in beta 4 so looking good that it will be soon. I don't know a date but I guess soon!

  • AHTuMEHT Calculating status...
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    Dec 21, 2012 5:40 AM (in response to Dilbert45)

    after the upgrade 6.0.2 was often disappear cellular communication writes "no signal" .. sometimes even on - off "авиарежима" doesn't help.. on the 2nd phone connection catches OK.. stupid update.

  • Luay1 Calculating status...
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    Dec 23, 2012 10:42 AM (in response to jvanassen)

    I have exactly same problem. Phone replacement, ios 6.02 update, reset network, reset the phone manually all did not work. It is not sim problem as I put the sim in iphone 4s using adaptor and problem could not be replicated. I think apple need to bring up the solution fairly quickly as the problem started to become stincky. If not they should be prepared to make a clause to say that iphone 5 is not recomended for professionals and in situations when critical phone calls need to be received. With the phone unknowingly can be in "No Signal" status for hours before you discover about it , makes the phone a bit of a problem. Beside this is not what you expect to get from a £600 upgrade.

  • Gross Greg Calculating status...
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    Dec 24, 2012 9:47 PM (in response to jvanassen)

    Same problem here on iOS 6.0 - I haven't updated it yet.  About a week ago it just stopped getting cellular service and always says "Searching..."  I have my wife's iPhone 5 in my other hand, and she is getting full signal.  Between scuffing, the maps fiasco and now this issue, I'm thinking that the iPhone 5 is a turkey, which is sad because I loved my iPhone 4 (and 3G for that matter) and never had any issues.

  • Gross Greg Level 1 Level 1 (0 points)
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    Dec 24, 2012 9:51 PM (in response to Luay1)

    Luay1 wrote:


    If not they should be prepared to make a clause to say that iphone 5 is not recomended for professionals and in situations when critical phone calls need to be received. With the phone unknowingly can be in "No Signal" status for hours before you discover about it , makes the phone a bit of a problem.

     

    You have a great point here.  You're right - you never know whether the signal is there or not.  If you get a voice message about an emergency, you wouldn't know until it randomly popped back on.

     

    This could be horrible.  What if something terrible happened to my parents and I miss the opportunity to say goodbye because I wasn't getting calls for hours at a time?

  • sachit Level 1 Level 1 (0 points)
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    Dec 24, 2012 10:58 PM (in response to Dilbert45)

    Is it 6.0.1 or 6.1 ?

  • Dilbert45 Level 1 Level 1 (0 points)
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    Dec 25, 2012 1:13 AM (in response to jvanassen)

    I'll say it one last time. iOS 6.1 out shortly fixes this issue.

  • sachit Level 1 Level 1 (0 points)
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    Dec 25, 2012 1:37 AM (in response to fugjostle)

    I use vodafone on iphone 5 ( 6.0.2 ). When I turn off/on 3g, the network goes from low to no service and after sometime like 2 min network comes back. Then I checked on my iphone 4 ( 6.0.1 ) but this problem is not consistent but yes it happens.

    So is it a software problem ?

  • sachit Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 25, 2012 1:47 AM (in response to jvanassen)

    I use vodafone on iphone 5 ( 6.0.2 ). When I turn off/on 3g, the network goes from low to no service and after sometime like 2 min network comes back. Then I checked on my iphone 4( 6.0.1 ) but this problem is not consistent but yes it happens.

    So is it a software problem ?

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