5 Replies Latest reply: Dec 23, 2012 2:28 PM by phosgraphis
twoodle Level 1 Level 1 (0 points)

Has anyone else had problems with previously processed/imported RAW format photo's (.CR2 Canon) since updating Aperture??

 

Prior to the software update they were fine. Now, just a load of blank icons. Some are now only 1Mb in size. Some are still original size at around 8-10Mb. The MetaData still seems to be there.

 

Sadly I've lost a load of sentimental and important photo's from my brother's wedding!!!

 

What are you playing at Apple??? It all seems to have gone to a bag of sh*t since Steve Jobs passed away!!


MacBook Pro (15-inch Mid 2010), Mac OS X (10.7.2), Hires Anti-Glare screen, 8Gb RAM
  • 1. Re: Aperture update corrupted and destroyed some Wedding photos!!!
    phosgraphis Level 2 Level 2 (295 points)

    Haven't seen any problems like this specifically related to an update.

     

    But maybe there's a way to recover using your backups of the photos. Have you tried re-importing an original of a "damaged" photo from your backup copies to see if the problem persists? Or have you tried restoring an Aperture library backup from a vault or a copy of the library?

  • 2. Re: Aperture update corrupted and destroyed some Wedding photos!!!
    léonie Level 9 Level 9 (51,665 points)

    I am sorry to hear about the lost photos. There must be something terribly wrong. Updating Aperture will not reduce the size of your photos.

    From which version have you been updating? Is your profile signature correct? Are you working with Mac OS X (10.7.2)?

    Is your library referenced or managed? How do you see the changed size of your raw images? I cannot think of any way that a raw file will be processed to show a smaller size?

     

    What exactly did happen, when you upgraded Aperture? When you upgrade, usually the Aperture library will be upgraded, when you launch the upgraded version the first time. Did you get any warnings, error messages, crashes after the upgrade? Did you try any trouble shooting, repairing, rebuilding of the library afterwards?

  • 3. Re: Aperture update corrupted and destroyed some Wedding photos!!!
    twoodle Level 1 Level 1 (0 points)

    Hi LeonieDF & Phosgraphis,

     

    I'm running OSX 10.8.2 with Aperture 3.4.3.

     

    The Library is entirely managed by Aperture with no originals referenced outside the Library.

     

    The photo's affected just showed up in the Aperture browser as blank (black) but you could still see all the Metadata (camera, lens, shutter speed etc.) via the 'Info' tab. The photo's affected also displayed a reduced file size i.e. normally 13.54MB for a 2592x3888 pixel photo, compared to about 1MB for the corrupt file.

     

    I tried reprocessing the affected one's from original - didn't work.

    I tried repairing/restoring the Aperture Library by pressing ALT-CMD and starting Aperture - didn't work.

     

    I finally used Time Machine to find an old backup of the Aperture Library from a few months ago (pre-Aperture update), updated the Library location in 'preferences', then exported all the originals to a temporary folder. Put the Library location back to the original and imported the RAW files again.

     

    That appears to have sorted it! That's the trouble with Mac's; they're so damned reliable it's a real shock when they have a Windows style episode...

     

    Thanks for the advice

  • 4. Re: Aperture update corrupted and destroyed some Wedding photos!!!
    léonie Level 9 Level 9 (51,665 points)

    I am glad you could recover your precious pictures!

     

    Cheers

    Léonie

  • 5. Re: Aperture update corrupted and destroyed some Wedding photos!!!
    phosgraphis Level 2 Level 2 (295 points)

    Good to hear you recovered the photos. Now that you have a copy of the originals, it might be a good idea to make an additional backup copy of them for safekeeping. Important family photos like these can always be processed again from the originals.