Skip navigation

DELETING unwanted TV shows on Apple TV 2nd Generation

5636 Views 14 Replies Latest reply: Dec 23, 2012 11:32 PM by drha RSS
atvinfo Calculating status...
Currently Being Moderated
Sep 27, 2012 2:56 PM

I have deleted the TV shows from within itunes by:

deleting the TV shows from purchased shows
deleting files to the recycling bin & emptying it

deleting files from the media folders

Home sharing is turned on...

Why are the deleted shows still displaying on my apple TV???

 

This is something I have been trying to figure out for months!

 

Looking forward to a real answer on this one...

 

Thanks!

Apple TV (2nd generation), iOS 5.1
  • SeaBeast Level 4 Level 4 (2,835 points)

    Deleting from purchased shows:  This is only a smart playlist.  This is not the correct method to delete a file.

    Deleting files to the recycling bin:  Are you doing this manually?  You shouldn't.  This will remove the files but leave the iTunes reference to the files, ie you will keep seeing a broken reference in iTunes.

     

    The correct way to remove/delete a file from iTunes is to go the the media by navigating your iTunes library (not a playlist).  There, you delete the file and iTunes will ask you if you also want to place the file in your trash or keep it in your media folder.  Select to trash it (the other choice would leave a file without iTunes referencing it).

     

    The change will be reflected to your AppleTV.  Your AppleTV use the iTunes library reference to know your media content and not the actual presence of the files within your media folder.

  • SeaBeast Level 4 Level 4 (2,835 points)
    Currently Being Moderated
    Sep 28, 2012 10:24 AM (in response to atvinfo)

    Your deletion method was the first thing to verifty.

     

    Your AppleTV can't "have" the file if there are deleted from your PC since the AppleTV 2nd generation only stream your content.  I do agree that your issue is somehow related to the syncing of your iTunes library to your AppleTV.

     

    I would suggest to first, close your iTunes and then restart your AppleTV (http://support.apple.com/kb/HT3180).  Reopen your iTunes and check if the sync issue is resolved.

     

    If not, I would suggest you restore your AppleTV (http://support.apple.com/kb/HT4367).

  • nicholas720 Calculating status...

    Yes, it's very annoying - I haven't found anything to work yet.  Have you atvinfo?

  • SeaBeast Level 4 Level 4 (2,835 points)

    Hi atvinfo,

     

    Have you tried my last suggestion?  What are the outcomes?

     

    It seems to be related to a syncing issue between the AppleTV and your iTunes library.  First trial would be to restore your AppleTV.  Given the low number of settings on the device, it should not be too time consuming to try it.

     

    I haven't got into this specific issue but sometimes I had to close iTunes in order the force the sync to see recently added content on the TV.  However, I would suggest that seems it doesn't appear to be a widely spread issue there may have something specific to you that can be solved.

  • Brian Cook4 Level 4 Level 4 (1,820 points)

    Are you seeing the shows under "Computer" or under "TV Shows" on ATV?  The content from iTunes is displayed under "Computer".  So if it is removed from iTunes it will not show up there.  The listings under "TV Shows" are from iCloud.  It does not matter what you have locally on your computer.  All the content you have ever purchased from ATV will always show up there.

     

    If the is an older gray ATV they sync the content locally.  So deleting off the computer will not delete it from ATV.

     

    Can you play these shows that are still showing up?

  • SeaBeast Level 4 Level 4 (2,835 points)

    you don't.  just do not download it again.  TV shows are from Apple.  You have control over the computer section only.

  • SeaBeast Level 4 Level 4 (2,835 points)

    do you mean under the TV show section of your AppleTV?  it's the store showing Apple content, so no, they will obviously not remove content.

  • drha Calculating status...
    Currently Being Moderated
    Dec 23, 2012 11:22 PM (in response to atvinfo)

    Have you found a solution?  I'm having the exact same problem

  • drha Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 23, 2012 11:32 PM (in response to atvinfo)

    Just found out how to do  it:

     

    http://support.apple.com/kb/HT4919

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.