5 Replies Latest reply: Dec 24, 2012 5:20 PM by unixunix
unixunix Level 1 Level 1 (0 points)

Hello,

I did everything by the book. Upon expiration of my time-plan contract, I submitted the unlock request to my service provider (from whom I also bought the device first-hand), and got the unlock authorization confirmation, stating that the request was accepted by Apple. I've been advised to connect the device to the iTunes on the Mac where I sync the contents and keep my backups, and the iTunes app would guide me through the process.

I did it, yet, nothing happened so far.

I have tried up to my best in browsing the support pages, yet found very little information that could be of any use.

I requested the unlock not because I wanted to change the provider, but because on few iPhone 4's (including mine) there is a "Dial Assist" firmware bug which prevents from correctly dialing some emergency numbers. Even if one turns DialAssist off, it still stays on, on a locked device, nevertheless.

 

The "Learn about iPhone: About unlocking" page points me to wrong directions. I don't want to erase my contents, I don't want to plug a new SIM card so far, I just want having the device *unlocked*. Most legal way. With carrier authorization. By the book.

 

Thanks in advance,

 

Best Regards,

UU


iPhone 4, iOS 6
  • 1. Re: Unlocking iPhone4 iOS6 by the book
    KiltedTim Level 8 Level 8 (37,810 points)

    unixunix wrote:

     

    The "Learn about iPhone: About unlocking" page points me to wrong directions. I don't want to erase my contents, I don't want to plug a new SIM card so far, I just want having the device *unlocked*. Most legal way. With carrier authorization. By the book.

    Sorry.You do't have a choice. That's the way it works. If you back up your phone, you can restore from the backup when the process is complete.

  • 2. Re: Unlocking iPhone4 iOS6 by the book
    unixunix Level 1 Level 1 (0 points)

    I don't trust you.

    It sounds like a hacker's joke.

    I won't do it unless I get an official confirmation from Apple.

    I do back-up everything upon installing software update, but I don't feel like opening an account with another provider just to get another microSim in order to make the unlock procedure work. Neither do I feel like having to erase everything each time I *really* need to insert another Sim-card.

    The aforementioned page is unclear, superfluous and ambiguously written and you confirm unclear statements without clarifying the points.

    No hard feelings,

    Sorry.

  • 3. Re: Unlocking iPhone4 iOS6 by the book
    KiltedTim Level 8 Level 8 (37,810 points)

    Fine. Don't believe me. I don't really care. You have the documentation from Apple in black and white. There's your confirmation. If you can't figure out how to follow simple instructions, it's not my problem.

     

    Nobody said you have to erase everything each time you need to insert another SIM card. You only need to do that when you unlock the phone. Once it is unlocked, it will remain unlocked.

  • 4. Re: Unlocking iPhone4 iOS6 by the book
    diesel vdub Level 7 Level 7 (21,935 points)

    unixunix wrote:

     

    I don't trust you.

    It sounds like a hacker's joke.

    And you would know this because?

     

    unixunix wrote:

     

    I won't do it unless I get an official confirmation from Apple.

    Then do not do it.  You will not get a confirmation from Apple, at least not in these forums.  These are user to user technical support forums which is abundantly clear when signing up to post here.

  • 5. Re: Unlocking iPhone4 iOS6 by the book
    unixunix Level 1 Level 1 (0 points)

    Hey guys,

    Sorry, I did not mean to offend anybody's good will or violate posting conventions of this forum. Neither did I mean to ask this user forum to give clarifications on behalf of Apple. The aforementioned document is indeed unclear, presuming the only valid reason for unlocking to be choosing a new provider. Therefore it sounds to me not serious enough to be taken for granted. Here's the quotation:

    "

    3.Swap the old SIM card with the one for the new carrier.

    4.Complete the setup assistant and restore your backup.

    "

     

    So, may I rephrase the question:

    "Can it be made unlocked with the current SIM card to which it used to be locked, or *swapping the old SIM card with the one for the new carrier* is a must? I'm fine with my old carrier, at the moment I need nothing more than having the device unlocked, for the reasons explicitely mentioned earlier in this thread.

     

    Thanks in advance.

     

    Regards,

     

    UU